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Manorcare Health Services - Parma

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Where do I start? My grandmother has been in Manor Care for several months. I am BEYOND upset and DISAPPOINTED in the lack of care she has received. I have witnessed her waiting over 45 minutes for a nurse to respond after she has repeatedly pushed her assistance button for pain medication. We have witnessed her medicine being brought to her during dinner and because she wanted to finish her dinner the nurse made a smart remark and threw the medication in the garbage. My grandma is 93 and is unable to put weight on her legs due to deterioration in her knees ... I called a nurse to help me get my Grandma in bed comfortably before I left ... after several horrible attempts by the nurse .. I put my Grandma to bed after I repeatedly told her she could not stand. My Grandma has fallen out of her bed 2 times in the past week. On July 21 she fell at 11:30 pm and my family was NOT contacted until the next morning after she was sent to Metro Hospital for head trauma .. she ended up with a broken nose and bruises that I hope no one ever has to endure. She had repeatedly pushed her button, again, and her roommate had to frantically push her button as well. On July 28 she fell AGAIN. This time was also sent to Metro hospital. She suffered internal stitches as well as 12 stitches on the top of her head. After being at the hospital, she was supposed to be going back to Manor Care. At 3:30 am we received a call from Metro making sure someone was going to be at her home when they dropped her off. Thank GOD we received a call ... she doesn't live in her residence anymore!!! She is at Manor Care!!!! This is just a little bit of what we have experienced. I am so disgusted ... and VERY UPSET ...

  • ★★★★★ 4 months ago

    I am not Gail...I am her son....the facility looks nice and is clean, however based on my mom's care so far it is understaffed and there have been an abundance of problems, that even after two family meetings, haven't really been resolved. I have called three separate times and either left messages or asked for the unit manager to call me back. I never received any calls back. Additionally I left a message with a Social Worker and a week later received a call back after I left another message for the Director of Social Services. I just wanted to know if my mom's discharge date was extended with the insurance. I left a message today 5/12/2017 with the unit manager. We'll see how long it takes her to call me back. My mom missed a doctor's appt. on 5/10 and she should have had follow up appointments scheduled so I need an explanation. The communication is horrible. She's been there since 2/14/2017. I am currently searching for another facility to move her to so she can continue her recovery. Lester

  • ★★★★★ 8 months ago

    My Mom came there for rehabilitation after a bout of Pneumonia and serious hemorrhoid bleeding. She needed a few other things taken care of like, new glasses and dentures and this is being taken care of in house at the facility. Mom loves it there and is well pleased with the PT/OT staff. There are many activities she enjoys also. She is happy, therefore I am happy. Excellent facility, I highly recommend it.

  • ★★★★★ 6 months ago

    A family member was here. She enjoyed the grounds and clean room.

  • ★★★★★ 5 months ago

    This place is GARBAGE.

About Manorcare Health Services - Parma

General Information

Legal Business NameManor Care Of Parma Oh LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 7, 2007 (10 years)
Capacity130
Residents124
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services - Parma

Manorcare Health Services - Parma
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Manorcare Health Services - Parma has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services - Parma require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 35min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
1hr 5min
1hr 20min
ReportedExpected
RN
4hr
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.5%
99.0%
99.0%
99.0%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.5%
47.2%
39.4%
60.5%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.6%
13.4%
13.3%
11.5%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.4%
18.5%
17.1%
11.9%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
15.7%
14.3%
15.1%
9.3%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
3.8%
12.7%
10.8%
8.1%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
5.7%
3.8%
1.2%
2.5%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
6.8%
0.0%
4.5%
3.5%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
1.6%
3.0%
3.0%
4.5%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
13.6%
4.4%
8.0%
4.7%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
3.3%
1.1%
2.3%
3.4%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.2%
1.3%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.9%
99.4%
97.8%
96.3%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.2%
97.5%
97.5%
97.5%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.8%
68.7%
62.1%
62.4%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
10.2%
10.3%
8.3%
8.3%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
2.7%
2.7%
1.6%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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