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Heartland Of Portsmouth

  1. Skilled Nursing Home Facilities
  2. Ohio
  3. Portsmouth Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • MJane Murray
    ★★★★★ in the last week

    Horrible. I have reported them to the OH Dept of Health for substandard care and neglect. My mother fell and hit her head and it took them two hours to get her to the hospital. The doctors at the hospital were horrified. There were other instances of neglect including not receiving her medication one night and not calling me until the next morning. I will continue to report their substandard care. I urge you to not use them.

  • Wazuu .
    ★★★★★ a year ago

    DO NOT PUT YOUR LOVED ONE IN THIS PLACE!! This is the kind of place you hear about where they put you to just die off! My father was placed here after his heart surgery because he wanted to be with his wife who was put there by her children (not related to myself). I live 13 hours away so I couldn't visit him regularly but I would call once a week and was never allowed to speak with my father. They insisted he was asleep or suffering from dementia but was never actually diagnosed with it by any doctor, nor did he show any signs of dementia before being in their care. Months after his surgery they still had him on narcotics. I spoke with a nurse from there who told me when I asked why that he was complaining that his abdomen hurt. I asked her if they had him evaluated and checked by a physician and she said the doctor prescribed the pain medication and that he(my dad) feels better taking it. 2 months later I get a call from an ER doctor saying that my father was brought in because his intestines had failed! He said there were absolutely no bowel sounds and hecwas being taken in for emergency surgery. Later that night I got a call saying my father wouldn't make it through the night because the organ (intestines) were completely dead. I asked the doctor how that happened and he said he must have been suffering with it for a while because of the extent of the dead organ. HEY HEART(LESS)LAND, DO YOU THINK THAT MIGHT HAVE BEEN THE REASON HIS ABDOMEN HURT?!! Please don't put your loved ones in this place! They just sedate them until they die.

  • Allissa Wills
    ★★★★★ a year ago

    I wouldn't even give them a full star Worst care my father ever had!!!! From stolen items to improper care, I would never send another loved one there again. He got worse from the moment he got there until he passed away!

  • Allie Johnson
    ★★★★★ a year ago

    Tim and ashley went o over and beyond for grandmother I wouldn't ask for better care for my loved one

  • LaCosta Bradford-Craig
    ★★★★★ 8 months ago

    Sing here for the residents.

About Heartland Of Portsmouth

General Information

Legal Business NameHeartland Of Portsmouth Oh LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 27, 1982 (38 years)
Capacity121
Residents85
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Of Portsmouth

Heartland Of Portsmouth was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 28, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Of Portsmouth require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.1%
95.9%
95.9%
95.9%
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.7%
98.5%
98.4%
95.4%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.5%
63.9%
58.7%
39.0%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.6%
29.1%
31.6%
35.1%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.0%
25.7%
28.8%
28.3%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose ability to move independently worsened
19.7%
10.0%
10.0%
14.8%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antipsychotic medication
12.7%
25.5%
17.5%
14.0%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose need for help with daily activities has increased
14.1%
12.7%
12.5%
9.2%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who lose too much weight
18.5%
19.7%
24.4%
10.8%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
4.3%
2.1%
2.2%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who have depressive symptoms
5.6%
0.0%
0.0%
4.6%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a urinary tract infection
1.4%
3.1%
4.7%
4.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.3%
1.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

50.5%
60.8%
62.3%
61.8%
86.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.3%
60.8%
60.8%
60.8%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.6%
60.8%
61.2%
61.7%
66.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who made improvements in function
-
58.6%
39.1%
38.1%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.9%
1.8%
1.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
1.4%
2.2%
1.2%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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