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Heartland Of Riverview

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Chuck Lewis
    ★★★★★ 8 months ago

    Was in Heartland for Rehab & Medical the staff is very professional in all positions they helped me to walk again I had to have bandages changed from having a few surgeries they are very good with the medical part physical therapy part very helpful, understanding, respectful and caring, I was here 47 days I have not a bad thing to say about the facility staff always seem to see you with a smile, very friendly I recommend anyone who needs to have rehab or just a residential nursing to try to go there, I have e been in several other nursing homes they don't hold a candle to Heartland in South Point, Ohio

  • Heather June
    ★★★★★ a year ago

    Terrible! The place reeks of feces and urine. They have maybe two decent nurses on their staff. The rest are lazy. My brother who is recovering from a hemorrhagic stroke was left to sit in the hallway unattended despite the fact that he's a fall risk. They behave as though they have never dealt with a patient recovering from a stroke. They alleged that my brother threatened to kill a staff member, completely unfounded. I gave the "nurse" a piece of my mind and she threatened to call the police on me. Bottom line is they do not want to deal with him because he is incontient and is unable to get around himself. The only bright spot were the physical therapists they were great! They helped and encouraged him but when physical therapy is over the "nurses" want him to sleep. The "nurses" on staff here lazy and rude.

  • Kathy Linberg
    ★★★★★ a year ago

    My Grandmother spent many years in this facility, unfortunately, but she was well cared for. Her daughter is there now and it seems they have not changed.

  • R. Neil Fisher
    ★★★★★ 3 years ago

    Very good experience while my wife was there.

  • William jordan
    ★★★★★ a year ago

About Heartland Of Riverview

General Information

Legal Business NameHeartland-Riverview Of South Point Oh LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 16, 1984 (34 years)
Capacity100
Residents93
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Of Riverview

Heartland Of Riverview
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 21, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Of Riverview require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 35min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
3hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.9%
88.2%
88.2%
88.2%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
98.7%
98.6%
97.0%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.6%
47.1%
56.7%
46.4%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.7%
29.2%
26.1%
32.2%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.3%
11.6%
15.9%
11.0%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
14.7%
11.1%
14.1%
16.9%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
14.3%
11.3%
16.4%
15.3%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.4%
4.9%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
17.4%
12.3%
15.3%
10.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
3.7%
4.8%
7.0%
3.9%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
6.6%
13.4%
10.6%
6.5%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
4.3%
4.1%
1.4%
0.0%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
5.8%
6.7%
9.7%
13.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
2.3%
5.6%
1.2%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.8%
93.0%
80.0%
58.7%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.5%
90.6%
90.6%
90.6%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.2%
50.6%
65.9%
64.5%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
3.0%
6.7%
15.0%
6.2%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
4.1%
2.2%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.9%
0.5%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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