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Hillspring Health Care & Rehab

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My father was at Hillspring after a hip replacement and I could not have been more pleased with how the staff treated him and the care given. He was able to return home quickly. Any concerns that we had were taken care of. The Administrator and DON was very attentive in making sure we got what he needed.

  • ★★★★★ 2 months ago

    Heads up: several of the positive reviews below are the director himself as well as the admin under him. The director has also now threatened my father, so I had to amend the review. Don't be deceived by looks. Although it may appear nice, they are short staffed. The nurses are all nice and work hard. As do many of the aides. But there's not enough of them. First dads air conditioner has not worked for 3 weeks. In the month of July, this is unacceptable. I believe the director may have been upset about my review left before so I had to amend. I have called in several times in the last year and have had great difficulty speaking to a person. If I get the receptionist I'm told someone will call me back and that never happens. This is when asking to speak to admin. Many of my fathers clothes have been lost, and I have had to replace them. This happened before they were doing his wash. When he was at franklin ridge, they lost one pair of pants of his and immediately they replaced it. There have been many times my fathers phone has not worked. It's not new technology, there is no reason a simple phone shouldn't work. A few times when my father was very ill and I called to check on him I sat on hold over an hour trying to find out if he was ok, and no one ever picked the phone back up. I believe this is due to being short staffed. There have been many times during these "care meetings" that I am told one thing, later to find out that my father was told something entirely different. I will say that the physical therapy department is excellent! If it wasn't for them my dad would never have gotten back into the condition he is now.

  • ★★★★★ 2 months ago

    Hillspring is a beautiful facility that backs up the care! Management is awesome, attentive and responsive. We are so grateful for the care we received.

  • ★★★★★ 2 months ago

    I have the pleasure of working with the wonderful people at Hillspring for years. They are pleasant, kind and loving staff we care for all of their residents like family..

  • ★★★★★ 2 months ago

    I have had two loved ones in this place and the staff did amazing. The care there was excellent!!!!

About Hillspring Health Care & Rehab

General Information

Legal Business NameHillspring Health Care Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 10, 1999 (18 years)
Capacity140
Residents131
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillspring Health Care & Rehab

Hillspring Health Care & Rehab
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 9, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillspring Health Care & Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 45min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
50min
1hr 20min
ReportedExpected
RN
3hr 55min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.9%
93.7%
93.7%
93.7%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
81.6%
89.7%
85.7%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.1%
23.8%
18.5%
24.4%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.1%
26.7%
4.9%
7.7%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
27.8%
22.4%
22.6%
31.2%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
16.7%
19.3%
10.1%
13.5%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
9.6%
6.6%
2.3%
9.2%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
9.1%
11.6%
10.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
5.2%
4.7%
6.0%
9.4%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
3.8%
3.8%
1.3%
0.0%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
4.9%
2.3%
5.8%
8.2%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
6.1%
6.8%
4.6%
7.2%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.8%
92.4%
93.3%
93.1%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.3%
87.1%
87.1%
87.1%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
18.7%
20.6%
-
-
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.4%
4.5%
13.1%
14.0%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
2.9%
4.2%
2.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.7%
0.4%
0.7%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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