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Altenheim

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Beth Ferrante
    ★★★★★ 4 months ago

    PLEASE READ! My mother suffered a stroke while living at Shurmer Place in March 2017. I was called five hours after she had blatant signs of mental status change, noted in progress notes, only to find her in the dining room when I arrived. She was responding appropriately but could not speak in full sentences and had visual disturbance. These are signs of stroke. Sending her to dinner was a huge mistake as she could have choked. The director tried to convince me that because my mom was responding appropriately, they felt she was in no immediate danger. This is very bad practice and very poor nursing judgement. I cannot find any evidence that they did anything for my mom after the initial finding. This is heartbreaking and disturbing as my mother lived there for two years and they knew her well. The elderly population are at increased risk for stroke so make sure staff is knowledgeable of signs and symptoms and know their policy. Also know that medical POA has the right to medical records. Staff at Shurmer Place should have notified provider/family at the first sign of altered mental status. One prompt phone call could have changed the outcome for my mom.

  • Kimberly Cox
    ★★★★★ 11 months ago

    My grandma went there after her surgery. She was supposed to get rehab after surgery. Instead the physical therapist would not allow her to walk. The staff had to use a wheelchair to get her to the bathroom, she wasn't even allowed to walk the 6 steps to the bathroom! She ended up getting a bed sore from sitting there for weeks! Now that she is home, she is weak. Before surgery she cooked and drove around. Now she can't even get up without assistance. The elderly lose muscle tone so fast. The physical therapy at this place did not want a fall on their record, so they kept her in a chair all day after her PT session. She would have been better off coming home and not going there for supposed rehab. The only thing she received from this facility was a bed sore and a state of decline.

  • Jerome Kiffer
    ★★★★★ 3 years ago

    My father received excellent care and treatment as an Altenheim resident for 7+ years; would strongly and highly recommend this facility. I can attest to the superior standard of service and care-giving provided 24/7. Dr.Smucker is readily available and has got to be the foremost gerontologist in the area. He kept my father alive, despite multiple medical emergencies. The staff is well-selected for friendliness, professionalism, and diligence. The facilities are spotlessly well-kept inside and out. They are expanding and are an integral part of the community. Given the high level of acuity and end-of-life issues, problems will arise inevitably. But, I always found prompt and respectful resolution of problems, people were always available and willing to help, and the needs of the residents were always cared for. I searched and interviewed over 10 Skilled Nursing Facilities in the Cleveland area before selecting Altenheim. I can honestly say I never regretted choosing Altenheim. The friendly, highly-competent staff gave my father a priceless gift, that of comfort and contentment in his final years.

  • Barry Zimmerman
    ★★★★★ 7 months ago

    Wonderful and caring

  • Matt G
    ★★★★★ 4 years ago

    The people that work there are nice and smile and call the residents by name from 9-5. But after those hours and on the weekend it's just so so. The director is not nice, likes to take his frustrations out on others, is argumentative and uses pretzel logic in his arguments. His social worker Roxanne is his pawn and she is beholden to his corporate interests. If there are any elder abuse situations do not expect any help from them.

About Altenheim

General Information

Legal Business NameWest Side Deutscher Frauen Verein
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity160
Residents157
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Altenheim

Altenheim was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Altenheim require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 35min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
60min
1hr 15min
ReportedExpected
RN
4hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.5%
98.5%
98.5%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
98.4%
100.0%
100.0%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.9%
48.6%
47.2%
56.8%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.9%
14.3%
18.3%
18.4%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.7%
12.4%
11.5%
16.5%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
9.8%
6.6%
7.9%
8.3%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
11.8%
14.3%
10.1%
19.6%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
4.6%
1.8%
0.8%
1.9%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
7.8%
7.4%
6.1%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
5.9%
5.6%
5.9%
8.2%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
2.3%
5.6%
5.0%
1.8%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
2.3%
7.0%
5.0%
2.6%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
1.5%
1.6%
1.6%
1.7%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
3.0%
3.6%
1.4%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
98.2%
100.0%
97.8%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.4%
97.0%
97.0%
97.0%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.4%
63.0%
65.2%
65.2%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
9.7%
12.1%
12.7%
8.0%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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