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Westlake Rehab And Nursing Center

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • ★★★★★ in the last week

    My dad was in this horrendous place for a mere 3 days! They are not allowed, by law, to close a patients door unless a caregiver is in the room. His door was closed, he had NO ALARM on his bed, even though he was completely disoriented , and he fell and broke his back! He lay on the floor for who knows how long, throwing objects that he could reach & yelling for help! When asked why there was no alarm on his bed, we were told they didn't have enough to go around. 4 days later, he was on life support!! PLEASE, PLEASE, DO NOT TAKE YOUR FAMILY/FRIEND to this place. My dad said, it's worse at night!!! He's gone now & I would never want anyone to go through what he did.

  • ★★★★★ 6 months ago

    Had a family member there as it was an insurance issue. We couldn't wait to move her. They are so understaffed. Our loved ones pushed her call button to use the restroom. After one hour and twenty minutes, my 83 yr old dad had to track down a nurse. The entrance looks amazing, but the rooms are in poor shape and very dated. There was a man that would wander in my mom's room and just sit there. Another like to take his pillow and like NAKED across the hallway floor. I feel terrible for anyone that has to be here. Especially if it's for the long term. The staff is overwhelmed, so the care is poor at best. Don't be fooled buy the beautiful entrance way. It's just a facade to impress you. The money have been put into Staffing and better care. We were told that was more than a million dollars done and remodeling. Just goes to show you where the owners priorities are. They are more concerned with the looks of the building then the care of the patients. It's a shame. There were a few members of staff that were very good. Unfortunately, there were not enough of them. I would never put my loved one here again. They could be in the middle of the floor dying and no one would even come. Don't risk it! One day is too long in this little hell hole.

  • ★★★★★ 3 months ago

    Very horible place to work for , on my first day i was not introduced to anything the lady who trained me was weird and not professional, she was changing a brief and did not clean the patient , didnt change dirty linen just put the blanket on top , left dirty clothes in the room on the floor , rooms a mess and smells like fish in the whole facility. I would never recommend this placethe worst nursing home ive ever worked for .!!!!!!!!!!!!!!!!!!!!!

  • ★★★★★ 8 months ago

    My mother went into this nursing center able to walk and talk, it didn't take long before she was wheelchair bound and spoke little. There were some very lovely people working there that took great care of my mother, but management is worthless, particularly on the 2nd shift, they'll promise you the moon, and never deliver. Most of the help there was frustrated, over worked and unable to obtain simple items necessary to do their jobs. In the time my mother was there, the same dried up food and filth remained on the dining room chairs. I was there almost everyday ... twice a day, before I moved her. One aide used a hoyer lift to put my mother in bed (a two person job) and my mother slid off the bed, and fell on to the floor, hanging by her arns while completely unconscious, even falling did not wake her up! This facility is continually understaffed. Activities are mimimum and a lot of "hall sitting" goes on. I would not have given them one star, but I had to in order to write this review. I was constantly hunting down my mother's belongings. My apologies to the few wonderful, caring staff members that worked there, you know who you are, but I wanted to write this review. All I can say is, if you have the time to watch them, watch your loved one, this would be a good facility for you, otherwise run.

  • ★★★★★ a year ago

    THere is no perfect nursing home an I understand that but this place is really trying its been a lot of great people doing alot of great things

About Westlake Rehab And Nursing Center

General Information

Legal Business NameWestlake Acres Nursing & Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareOctober 18, 1990 (27 years)
Capacity125
Residents99
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westlake Rehab And Nursing Center

Westlake Rehab And Nursing Center
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 6, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
CManyPotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 3, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

April 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westlake Rehab And Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 20min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
40min
1hr 25min
ReportedExpected
RN
3hr 20min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.4%
89.9%
89.9%
89.9%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.1%
81.5%
79.3%
92.1%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
28.6%
38.5%
32.4%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.8%
29.7%
24.7%
28.6%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.7%
38.4%
22.2%
29.6%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
24.7%
24.3%
28.4%
23.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
20.0%
23.9%
15.8%
19.1%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
7.0%
6.0%
3.4%
2.3%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
5.3%
9.9%
12.0%
5.4%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
4.5%
7.3%
12.8%
20.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
15.5%
11.9%
11.7%
5.6%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
2.6%
0.0%
2.7%
4.1%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
1.3%
0.0%
2.4%
3.9%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
1.3%
0.0%
1.8%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

32.9%
28.9%
45.0%
65.5%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
19.2%
25.6%
25.6%
26.5%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.9%
55.6%
46.8%
58.4%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
27.1%
20.8%
14.0%
4.8%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
5.0%
2.2%
4.2%
6.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
3.5%
1.9%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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