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Laurels Of Norworth The

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My mom was admitted for rehab after fracturing her pelvis. The staff was very professional and caring. They explained what therapies would be needed to get mom back home and independent again. We were give an estimated time of 4 weeks and they were spot on! The therapy staff is AMAZING. In fact, the entire staff was exceptional! My aunt and I were up there almost every day and at different times. We had access anytime we asked (keeping mom's roommate's needs in mind). The compassion and respect that shown to every guest in the facility was above and beyond what we hoped for, especially since Medicare was covering the majority of the costs. Thank you Laurels of Norworth and your exceptional staff. You made a difficult time and put our hearts at ease.

  • ★★★★★ 6 months ago

    I am the current administrator at The Laurels of Norworth and would like to respond to the 2 recent negative reviews. Although no facility is perfect we strive to exceed the needs and expectations of all of our residents. I've worked for Laurels for 10 years. I give my personal cell phone number to all patients and their families so I can be reached immediately with any concerns. I've been an administrator for nearly 20 years and have cared for my own family including a grandmother who suffered from dementia for a decade and my father who passed from brain cancer. We hire and retain only the best staff who I would entrust in the care of my own family. Please feel free to contact our facility for more information or my admissions team would be happy to give you a personal tour where we can answer all of your questions in person. We provide short term rehab and long term care services as well as outpatient therapy.

  • ★★★★★ 3 months ago

    Where do I BEGIN? My mother worked there for almost a year, and they fired her because of something caused by another nurse. The same night, that nurse did the same thing and didn't get fired. Not only are the patients treated poorly, but the managers are ghetto beyond belief, dancing on the tables in the break room for a video, shouting profanity at the main entrance, and going after nurses they don't like. I would never wish The Laurels to my worst enemy.

  • ★★★★★ 2 months ago

    I would not recommend my worst enemy to this facility, the communication is terrible, management is the worst I've experienced and half of their employees don't speak English. Most of them you can tell do not care about the patients they are just there for the $.

  • ★★★★★ 2 months ago

    Horrible conditions smells of urine strong urine all the time the rooms are nasty and dirty the shower rooms are left in a disgusting manner the staff are very unprofessional the call lights never gets answered right away just plain ol nasty place please dont take your love one there find somewhere else.

About Laurels Of Norworth The

General Information

Legal Business NameLaurel Health Care Company Of North Worthington
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 25, 1969 ()
Capacity131
Residents115
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Laurels Of Norworth The

Laurels Of Norworth The
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 17, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 1, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

November 6, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,625 fine
---Fine$3,250 fine
---Fine$1,625 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Laurels Of Norworth The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 40min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
55min
1hr 25min
ReportedExpected
RN
4hr 15min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.3%
86.5%
86.5%
86.5%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.4%
94.4%
100.0%
98.9%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.6%
59.0%
63.3%
68.4%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.2%
19.8%
19.7%
23.2%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.6%
21.1%
24.0%
17.0%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
11.4%
10.7%
6.7%
5.8%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
23.9%
7.7%
18.9%
17.7%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
6.7%
20.3%
12.6%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
8.8%
12.4%
15.0%
10.0%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
3.0%
2.7%
1.5%
3.8%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
4.1%
2.5%
6.8%
2.5%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
4.9%
5.6%
5.0%
5.6%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
3.7%
4.5%
3.7%
3.3%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
1.0%
1.1%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.2%
86.2%
77.7%
80.3%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
82.1%
82.1%
82.1%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.9%
56.6%
48.3%
54.7%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
7.9%
19.0%
27.2%
30.7%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
3.7%
2.0%
1.3%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.7%
0.7%
0.6%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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