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Franciscan Villa

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • K.M. Easter
    ★★★★★ 2 months ago

    This facility is apparently very under-staffed. Medications are not given in a timely manner and when family inquired about it was told by "Nurse Ratchet" that she would get to our loved one in due time. Was asking for medication for a nebulizer to assist in breathing difficulties. One staff member failed to turn in our loved ones meal request and, when inquired about the meal, was told it was past meal time and was less than happy about going to another part of the facility to get our loved one a meal (a greasy toasted cheese sandwich and a cup of cold soup)! Loved one had been 4 days in hospital critically ill with pneumonia without a shower and was bleeding and messy from a newly installed catheter prior to leaving hospital to go to the Villa. Loved one was wiped up a bit upon arrival at the Villa and then never given a proper shower for another 5 days until family raised heck one evening about 7 p.m. Was told of the staff shortage and that they ran out of time on his "shower day". Staff told loved one there was no medication ordered for constipation, however, med listing was asked for and printed out for family at admission upon request, showing Milk of Magnesia for constipation. Loved ones bed was not changed on a daily basis. Loved ones clothing was not changed on a daily basis. Loved one lives at an assisted living facility where quality of care far surpasses this "skilled nursing facility." Family would never recommend this facility to any ill family member. BE WARNED!!!

  • RHONDA DOUGALL
    ★★★★★ a month ago

    This is no doubt thr worst skilled nursing care center. The "paging system" consists of a patient ringing a bell for help. NA's and staff do NOT have pagers so they must look up to see if a patient-s help.ligh is on.. and the night NAs amd staff are apt to be looking at their tablets and phones vs looking up to see if a patient needs help. Thr included internet wify service doesn't work if your loved one is on the back half.of the wings. The menu variety is dismal amd not even in writing . Often it is the nursing staff who is cooking via a microwave . Forget trying to reach someone at night to check on your loved one. There is no one at the nursing station to answer your call, even if it ia 730. This place has gone into a downhill skid after Saint Jjihns sold.it .They contract out to fill staff positions and therapists (one therapist i spoke to picks up some hours at FV aftrr working at the VA hospital during thr week. The skilled nursing has peeling wallpaper down the hallwas needs an unnounced visit from OSHA and Dept of Health. This place is a smelly dump, understaffed and not.even worthy of one star. Thrre are a few (and far between ) decent staff and a constant turnover. I cannot believe St Johns said this was a good place for my loved one to stay. Tonight was the THIRD incidence of having to wait longer than 25 mins to have someone bring her walker to her so she could use the rest room. Do NOT SEND your love one here. There are beter places nearby .

  • suzi Gayle
    ★★★★★ 3 years ago

    I am sure they have very wonderful staff working there who take good care of the residents. However, it is most disturbing that they separate a husband and wife when one of them needs full time care! I cannot understand why they can't let them both reside in the same room and charge them according to the care they need! These are their last days together for heaven's sake! Now I see one of them declining very rapidly because of this separation.

  • A Google User
    ★★★★★ 6 years ago

    THANK YOU FRANCISCAN VILLA for the EXCELLENT care you give to my Mother!!!!! When she became in need of your services, she wanted to go to Franciscan Villa!!!!! She is VERY comfortable there and with the staff and the atmosphere in general!!!!!! YOUR help to her is a comfort knowing her every day needs are being met!!!!!

About Franciscan Villa

General Information

Legal Business NameFranciscan Villa LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 2008 (10 years)
Capacity110
Residents89
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Franciscan Villa

Franciscan Villa was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oklahoma Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 24, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

August 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

May 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Franciscan Villa require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 15min
2hr 20min
ReportedExpected
CNA
1hr 25min
35min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
5hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.7%
92.8%
92.8%
92.8%
94.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.5%
100.0%
100.0%
100.0%
90.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.6%
51.5%
57.1%
58.3%
33.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.4%
17.6%
24.0%
20.0%
29.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.4%
27.7%
25.3%
31.3%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose ability to move independently worsened
8.1%
9.4%
10.2%
7.5%
20.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antipsychotic medication
6.4%
29.8%
23.4%
17.0%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose need for help with daily activities has increased
27.1%
20.7%
14.0%
29.1%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who self-report moderate to severe pain
6.6%
15.6%
12.1%
7.7%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who lose too much weight
4.7%
13.3%
8.9%
14.0%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of high risk long-stay residents with pressure ulcers
5.4%
9.4%
11.5%
10.0%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who have depressive symptoms
3.3%
6.2%
0.0%
5.7%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a urinary tract infection
1.6%
3.1%
3.3%
3.7%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents experiencing one or more falls with major injury
7.5%
0.0%
0.0%
1.6%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.4%
94.0%
91.5%
84.2%
77.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
79.9%
79.9%
80.4%
71.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.9%
62.1%
52.3%
50.3%
61.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who made improvements in function
31.6%
26.7%
33.1%
33.1%
24.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
3.0%
3.2%
2.7%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.2%
0.8%
0.3%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents with pressure ulcers that are new or worsened



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