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Senior Suites Healthcare

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Sally Miller
    ★★★★★ a week ago

    My mother went there for physical rehab after a fall that cause a small stroke. She was talking and everything before she entered this facility. Then my mother would call me many times daily on how they left her in her wet briefs and dirty briefs (with bm) and lost and stole many of her clothing which we still have not found or gotten back. She would tell me and my dad that she hardly saw the PT people amd was barely even taken out of the room fot activities they had. I called and spoke to the DON and complained about things and they seemed to get worse after this. Then they sent her to the hospital with problems the first time due to they said a fall on a carpet floor but the facial injuries told a different story. After a shirt stay at the hospital, she was returned to the nursing home and she got worse. My dad would see her daily and was not happy with how they did not do the things they were required to do. He would press the call light (which was always hidden from my mother's reach) and waited for a long time for anyone to come. He would look at his watch at pressing and once someone finally came to help. It was a long time between and several times they would come in the room and turn off the call light saying they would return in a moment but NEVER return until my dad would go and track them down often finding them around the nurse station talking and laughing. I told my dad how things are to be in a nursing facility because I AM A NURSE MYSELF. I was very disappointed in the care my mother received there. And then the final straw came when they had to rush my mother to the hospital again after another fall. They told my dad she fell outside of rehab but her roommate said that was a lie that she fell just inside the doorway to their room and hit her head on the sink cabinet. As a nurse, I know neuro checks are supposed to be done but they did not do them. Later that night they called my dad said she was found very confused and almost unresponsive and rushed her to the ER....she is still in the hospital. She was unresponsive and moaning in pain. My mom was a verbal and moving person before being placed in this nursing facility but after a few weeks she is left with very little she can not move, has no voice, barely awaken, being fed by a nasal tube, and close to passing. I would do research before placing a loved one here. I would question things and be very visible if you do.

  • Michelle Ford Morgan
    ★★★★★ 2 months ago

    Senior Suites is by far the best skilled nursing facility I have been to. The staff goes above and beyond for each patient. As a patient advocate I highly recommend this facility.

  • Keeton O'Banion
    ★★★★★ 2 weeks ago

    My grandmother was at this place and they let her sit all not in a soaking wet bed and pad (she is handicap) she would press the button but no nurse would come. Then my grandmother fell out of her wheelchair and got hurt very bad and all the stories of them telling us how it happened keeps changing now she is in the hospital again the 2nd time she has been since being in this place they would hardly check her blood sugar which one day was 72,They also kept giving her medication that she did not want and made her really out of it. The whole place smells like pee and they do not care about anyone in the building they just care about their paychecks....do not go to this place if you want to live.

  • Kaitlyn Quigg
    ★★★★★ 3 weeks ago

    They took wonderful care of my grandmother while she recovered from a broken leg, dislocated hip, and shattered shoulder.

  • James Wilson
    ★★★★★ 2 months ago

    My mom went there after the hospital and not even 24 hrs later is back in due to their negligence

About Senior Suites Healthcare

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 24, 2008 (9 years)
Capacity82
Residents81
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Senior Suites Healthcare

Senior Suites Healthcare
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oklahoma Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 20, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPost nurse staffing information/data on a daily basis.

August 24, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

October 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

February 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
BSomePotential for Minimal HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Senior Suites Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
3hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.4%
94.2%
94.2%
94.2%
94.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
95.2%
98.2%
100.0%
90.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.0%
48.6%
44.8%
42.4%
33.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.6%
28.6%
31.7%
27.5%
29.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
39.3%
21.5%
13.1%
12.9%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose ability to move independently worsened
19.0%
12.9%
15.8%
8.8%
20.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antipsychotic medication
20.5%
8.7%
14.6%
10.0%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who self-report moderate to severe pain
3.2%
0.0%
1.8%
1.8%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who lose too much weight
12.8%
2.5%
5.4%
12.5%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of high risk long-stay residents with pressure ulcers
5.3%
0.0%
0.0%
0.0%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who have depressive symptoms
1.6%
3.3%
0.0%
0.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a urinary tract infection
3.2%
1.6%
1.8%
3.5%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
2.3%
2.7%
4.1%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.7%
70.2%
70.4%
69.8%
77.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
45.3%
56.9%
56.9%
57.6%
71.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.7%
78.7%
78.4%
74.5%
61.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who made improvements in function
1.7%
0.0%
0.0%
0.0%
24.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
1.2%
0.0%
1.1%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
1.0%
1.3%
1.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents with pressure ulcers that are new or worsened



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