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Grace Living Center-Northwest O K C

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Once again on Saturday I stopped by to visit my mother. Once again she had no clean clothes, socks or underwear. The supervisor brought a basket of underwater and socks down the hallway and dumped them on the floor in front of me to pick thru and try to find some clean underwear and socks. I found 2 pair of her underwater and no socks among the cockroaches that were nested in the basket of clothing. The issue I have with that is....I take my mother brand new underwater and socks every week for years now. I want to move my mother and now Laquita is slowplaying the transfer of records so my mother can be moved to a safer environment. A staff member told my mother on Friday that it would be a couple weeks before she can move. I will give credit where it is due. All my complaining last week to Grace Corporate offices forced someone that works in the nursing home to get off their butt and actually change the soiled beds and pads. Saturday was the first day in 15 years that the halls did not smell of feces and look like a war zone. I wanted better for my mother than this but Grace has fallen short of the mark in so many ways that my mother must now leave her friends and go out side the Grace system because the Grace in Edmond would not accept her even tho she is fully ambulatory. If cockroaches are falling out of baskets of clothes....I can guess with reasonable assurance that the entire laundry and kitchen area is infested with cockroaches. Epic fail to Oklahomas elderly. There is a huge disconnect from the corporate offices mission statement to the employees that work there. Even from management to employee. The employee turnover is huge....and the difference between a weekday and the weekend at this Grace is the difference between a walk in the park and a war zone. Moms regular day nurse during the week was a stellar example of nursing while the weekend nurses sat at the desk occupied with their own projects. When nursing staff does not think they have to change a diaper....there is a problem. Especially when any number of staff at this facility regularly do no show up for the weekend shift. On Monday thru Friday there are so many staff there....I can't find a place to park. On the weekend it is a Skelton staff. A common complaint of the nurse is the nursing assistants and housekeeping staff do not show up. Yesterday I moved my mother because Grace would not arrange transport for a person(my mother) that they made money off of for 15 years. She left Grace with little more than the clothes on her back. Everything I had ever taken her was gone. Anyone thinking about placing a loved one here should definitely consider other options.

  • ★★★★★ 4 months ago

    I just want 2 say that I thank God for this place. My grandmother that I love so dearly was in another Grace Living Center and it was terrible, but this one on NorthWest 10th I give 5 stars because this nursing home was there for us when we needed them... As soon as i walked into this one I knew that out of everywhere I was going to find a new one for my grandma that this was it. it was an answered prayer. They got her in quickly when I was running out of time. The staff is super friendly I go and check her often and so far I have never ran into a problem with the nurses or anything. At the other nursing home the staff had an ugly attitude if i had a simple question or every time i checked on my gma she was filthy laying in her poop.crying... I could never find someone to help at the other one ....I could not take it!!! but at Northwest 10th my grandma is always CLEAN ... Hospice is now taking care of her and during this time I am so great ful she is here. Im at peace. Most of the time they answer the phone if not i call 1 more time they always answer... Or they always call me back. So much of a difference in this place I want to thank them 4 EVERYTHING. God bless them they have no idea how I appreciate them. If anyone sees this and is looking for a Grace Living a center check this one out PLZ not any other one hahah . Thanks NW 10th TEAM! You guys keep up the good word and compassion for the elderly there lives matter so much and I can tell thats important to the ppl who work here. Everyone of you I pray for nothing but blessings upon your life and family.!!!

  • ★★★★★ 3 months ago

  • ★★★★★ 11 months ago

  • ★★★★★ a year ago

About Grace Living Center-Northwest O K C

General Information

Legal Business NameNorthwest Incorporated
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1995 (23 years)
Capacity142
Residents104
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Grace Living Center-Northwest O K C

Grace Living Center-Northwest O K C
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oklahoma Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

February 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

January 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintPermit residents to remain in the facility and not be transferred or discharged without adequate reason.
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 5, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 13 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Grace Living Center-Northwest O K C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 10min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
40min
50min
ReportedExpected
RN
4hr 15min
3hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.8%
92.9%
92.9%
92.9%
94.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
99.0%
98.0%
98.0%
90.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.5%
45.6%
42.9%
37.0%
33.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.8%
10.8%
21.1%
19.8%
29.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.8%
14.3%
15.5%
12.5%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose ability to move independently worsened
15.7%
15.4%
19.8%
20.7%
20.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antipsychotic medication
14.0%
8.9%
14.8%
12.8%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose need for help with daily activities has increased
7.0%
14.2%
14.3%
12.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
9.9%
9.3%
10.3%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who lose too much weight
5.6%
4.1%
2.3%
4.2%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of high risk long-stay residents with pressure ulcers
5.1%
4.4%
4.4%
3.3%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who have depressive symptoms
7.8%
3.0%
1.0%
0.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a urinary tract infection
3.9%
5.8%
3.0%
3.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
3.0%
1.0%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.8%
80.2%
85.6%
79.6%
77.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.7%
82.7%
82.7%
82.7%
71.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.3%
43.7%
37.9%
43.8%
61.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who made improvements in function
37.0%
37.3%
35.5%
31.4%
24.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who self-report moderate to severe pain
3.3%
3.8%
3.3%
3.6%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
3.7%
1.8%
1.1%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents with pressure ulcers that are new or worsened



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