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South Park East

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • ★★★★★ 4 years ago

    First of all, all nursing homes are "sad." Most of them smell because the residents are incontinent and have to wear adult briefs, so good luck finding one that doesn't smell. Nursing homes aren't assisted living centers, or even rehab facilities - those types of facilities don't take patients who require a high level of care and/or who are incontinent. My grandmother fell and broke her hip. After another "skilled nursing home/rehab center" drained her of her rehab benefits they essentially kicked her out to the curb. (Rehab benefits pay more than just skilled nursing). Our family had less than two days to find my grandmother a new home. South Park East accepted her and from day one took amazing care of her. The staff are loving, warm, and genuinely care about their residents. My grandmother was high maintenance - she required three people to move her from her bed to her wheel chair and was often loud and uncooperative due to the progression of her Alzheimer's disease. South Park East's staff just smiled and told her they loved her. As time went by my grandmother grew to love the people who work here - the nurses, cna's, dieticians, and janitors. She always wanted to hug them and told them she loved them. My grandmother never did that for people unless she genuinely felt that way in her heart. At the end of her life, the staff were very attentive to not only her and keeping her comfortable, but they were also attentive to us, her family. They kept her pain under control and us informed throughout the dying process. So, in short, a nursing home is so much more than pretty walls, decorations, and a good smell. It's about quality, experienced and professional staff who care deeply about the welfare of your loved one. And South Park East is one of those nursing homes. I highly recommend them without any hesitancy. Yes, it's smelly, but it's full of love!

  • ★★★★★ 6 years ago

    This is a very nice home! The dedicated staff give excellent care, there are usually less than 45 patients, so everyone gets lots of attention. The residents participate in a lot of activities, and this home gets very high ratings after inspections!! I give Southpark East five stars!!!

  • ★★★★★ 4 months ago

About South Park East

General Information

Legal Business NamePhoenix Healthcare LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 19, 2004 (14 years)
Capacity47
Residents44
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for South Park East

South Park East
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oklahoma Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionSend unopened mail from residents and promptly deliver unopened mail to residents.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

October 8, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

January 30, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionUse a registered nurse at least 8 hours a day, 7 days a week.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of South Park East require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 45min
ReportedExpected
CNA
45min
30min
ReportedExpected
LPN
30min
45min
ReportedExpected
RN
3hr 55min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
90.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
33.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.3%
9.1%
12.1%
9.1%
29.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
0.0%
18.1%
8.2%
16.2%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose ability to move independently worsened
25.6%
26.3%
23.7%
28.6%
20.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antipsychotic medication
6.5%
13.8%
10.0%
3.3%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
7.3%
2.4%
0.0%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who lose too much weight
3.0%
0.0%
6.1%
0.0%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of high risk long-stay residents with pressure ulcers
2.9%
0.0%
0.0%
0.0%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who have depressive symptoms
2.4%
12.2%
10.0%
5.4%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a urinary tract infection
9.5%
4.9%
4.9%
5.3%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
77.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
71.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
24.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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