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The Villages At Southern Hills

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Betty Atkins
    ★★★★★ 6 months ago

    My experiences here were wonderful! I had severe reactions to a surgery I had and we didn't know why. I came to the Viillages not knowing who I was or where I was but my family was with me. The staff had to help me with EVERYTHING. Toileting, bathing etc. I was back and forth between this facility and the hospital for 4 months and for the first three I could not walk at all. The therapist tried everything they knew to help me. Given all of the attempts I still had no feelings in my legs but they never gave up on me. My therapy team stuck with me while I was in an out of confusion and finally when I came to realization they had me exercise to the point I regained my strength and cognitive abilities! Nowadays, I'm back to my full level of functioning. I can walk, drive (even long distances), and I can keep my complete independence all because of the excellent care I received from the Villages at Southern Hills. Thank you to the nursing staff, physical therapy team and all of the other staff that make this place wonderful.

  • Todd Bowen
    ★★★★★ 3 weeks ago

    My Father in law has dementia and literally walked away 3 time without the knowledge of the staff their response was to blame us an discharge him from facility with less than a weeks supply of medication, discharged him a week early than originally planned. Every time any family member went the facility virtually all the employees are talking on cells phone or texting and all seems very apathetic! I wouldn't give them even one star but that's as low as I can go!!!

  • Patricia D
    ★★★★★ 7 months ago

    Nurses are rude(none of them are BSRN) They just have licenses to pass out pills! The food sucks! My poor little lady that was in room next to me would lay in her dirty diaper of hours. They only bathe the patients twice a week. I lost 15 lbs in two weeks! They did have good physical therapist's. Luckily I got out in two weeks. Would not leave my cat there.

  • Krysta Bratt
    ★★★★★ 8 months ago

    I have worked in this facility for approximately 5 years. which is incredibly long for me and my nursing career. Historically I will move every two years but obviously this place is different. From the first day I have felt respected and empowered to grow from an educational standpoint as well as transition into new roles. My initial employment started as the wound care nurse. The villages at Southern hills sent me to WCC to obtain my wound care certification and now I am employed as the Assistant Director of Nursing. The opportunity for growth is beyond exponential.

  • Matt Turpin
    ★★★★★ 7 months ago

    The nursing staff and management is completely incompetent, the fact medicare and insurance pays this facility to provide skilled nursing services is a major scam and crime against taxpayers. The nursing staff has no clue what's going on at any given time and lack any sort of communication skills. I question their training and credentials. The management makes false claims blaming residents for safety issues when it's their staffs actions which are the core of issues. The facility is understaffed for the staff to patient ratio. If you care for your loved ones DON'T bring them to this facility, seek other options. It was a relief when we took my father in law to another facility.

About The Villages At Southern Hills

General Information

Legal Business NameSouth Lewis Sh Opco LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 23, 2011 (6 years)
Capacity100
Residents98
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Villages At Southern Hills

The Villages At Southern Hills was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oklahoma Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

February 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

February 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Villages At Southern Hills require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
1hr 35min
45min
ReportedExpected
LPN
50min
1hr 35min
ReportedExpected
RN
4hr 40min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.6%
97.7%
97.7%
97.7%
94.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
90.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
36.4%
-
-
33.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.8%
11.4%
28.0%
22.7%
29.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
55.3%
-
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
7.3%
7.3%
0.0%
4.0%
20.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antipsychotic medication
20.6%
0.0%
16.7%
9.1%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
0.0%
0.0%
0.0%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who self-report moderate to severe pain
25.7%
20.6%
14.3%
8.0%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who lose too much weight
6.5%
3.7%
10.0%
-
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who have depressive symptoms
2.9%
0.0%
0.0%
0.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a urinary tract infection
7.3%
7.3%
7.1%
4.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
3.3%
0.0%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
99.4%
97.5%
77.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
92.5%
92.5%
92.5%
71.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.9%
61.5%
62.8%
62.8%
61.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who made improvements in function
18.0%
21.1%
18.6%
11.3%
24.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.5%
0.7%
0.9%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.1%
0.2%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents with pressure ulcers that are new or worsened



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