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Tulsa Nursing Center

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I stayed at this Center for 13 days and am not happy with the service I got! The food there is outstanding. The room is a private room with inlaid wood floors, a dark wood armoire matches the floor as well as the night stand with 3 drawers On the wall facing the bed is a flat screen color tv and it works great with good cable channels!! The bathroom was nice all new everything in the bathroom and Housekeeping comes everyday to take care of your room. They also do an outstanding job! The laundry service is second to none! The physical therapy people are very nice, friendly and helpful. The techs that bring your tray of food to you are nice and helpful. If you are well enough you can eat in the cafeteria at the many tables and chairs they have available.The nurses bring your medications to you at the time you should be taking them, They also have an activities room with a multitude of things you would be able to do. I would do adult coloring with that group the lady in charge of that was very nice.The over night staff takes an hour or longer to get to you and the night shift and day shift nurses think their paperwork is more important than taking care of the patient. One night I never got any pain meds from the overnight nurse. My second time here I was denied a daily pill I was suppose to have for ten days. Daytime staff is slow and night and overnight staff are worse.

  • ★★★★★ 6 months ago

    These people here actually care about their residents unlike other nursing homes the staff from the top down are fantastic if you have to be in a nursing home tnc is the best the staff will address and solve any concerns you as a resident have also the doctors and great and the physical therapy staff is outstanding

  • ★★★★★ 9 months ago

    I worked here for 1 month, fell in love with the residents, & loved seeing their eyes light up when I arrived at work to be their nurse. It is too bad that they can't keep good staff there because of the DON, ADON, & ADMINISTRATOR. My opinion is that as long as you're a warm body & you keep your mouth shut about the stuff that goes on there, that means you're a great employee. The minute you speak up for a resident or wrongful doings of other employees that goes on CONSTANTLY (the right way...chain of command) the ADON makes your life miserable & lies, because they are keeping the administrator on a need to know basis only, & because of this....they can not keep good caring employees & it is the resident's that suffer. Not only would I not want my worst enemy to reside there, I wish that I could rescue everyone that resides there. I cried when I quit because I hated to leave them all there under the supervision of the bosses in the building who only care about the budget & throwing their weight around. I have NEVER written one of these reviews, but I feel so strongly in my heart that you're loved ones deserve better than this place can offer. (The only reason I gave 1 star is because negative stars isn't an option, & you have to give 1 to write a review)

  • ★★★★★ a year ago

    My sister and I had sent our mother there for a Respess , she had stayed there once before with no problem. She is bed bound and has no muscle tone left, she has not moved in over six months . She is with hospice we feed her and bath her. While she was in their care we get a phone call saying she has fallen out of bed, but she is ok. We call her hospice nurse and she goes to check on mom. When she arrives mom has serval cuts that require Steri-Strips to close the wounds and bruising on her legs knees and arms. We get several different reports of who found her in the floor then after all of that the nursing home calls us and starts asking if there is anything they can do for mom, like give her a massage and putting in a DVDs player in her room so they can let her watch movies. The thing with this is the whole time she was there the first time we received not one call from them. Even when they moved her bed into a corner where she could not see the tv. We found out when we went to see her. OUR MOTHER CAN NOT MOVE AROUND IN BED SO SHE JUST DID NOT FALL OUT OF BED!!!! She has dementia and most of the time she either stares at the TV the ceiling or cries that's all she does or sleeps a lot. She is in the last stages so anybody who knows anything about this disease knows that they don't do much. The only reason why they get one star from us is for the first time mom was there the second time they get no stars they know the truth about how mom fell out of that bed but yet they never said sorry they just try to make up for it by trying to do things that they normally would never do

  • ★★★★★ a year ago

    IF I COULD GIVE YOU A WORST RATTING I WOULD!!!! THIS is the worst place to have your family members.....the people at this place do NOT CARE ABOUT OUR LOVED ONES AT ALL!!!!!!! Please do not bring them here and if you have them all ready at this place if you have any kind of love or compasion for them take them with you or look for a better place for them...My father was brought to this place by doctors orders for a short term rehabilitation.... ( my father is diabetic and has dialesis every other day he had his right leg half amputated there for he needs rehabilitation)..... This has been a nightmare since day one. They do not pay any attention to them at all ,the patients have to look for the nurses for help....I was visiting my father on Saturday.....I was there with him for 4 hours not once did they come to check on him.....he has asked for help my mother has begd them to help they never helped him AT ALL!!!!!! My father was unresponsive I called to this place because they would not help my mother when she was explaning to them he would not respond so I drove over there and on my way called many times I would get hung up on finally some one had the dignity to answer I told them to go see him they just kept teling me he is ok he will get over it I hung up and called EMSA my sealf to go get my dad and bring him to the hospital......please don't put your love ones through a nightmare like my parents had to go through!!!!!!! (There is way more that happen but to list them all I would have to write a book......be carefull) P.S this happens in a time span of less than a month of him being at this death house!!!!

About Tulsa Nursing Center

General Information

Legal Business NameTnc Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 25, 2000 (17 years)
Capacity104
Residents92
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Tulsa Nursing Center

Tulsa Nursing Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Oklahoma Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 22, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

June 15, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

January 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
CManyPotential for Minimal HarmHealth InspectionSend unopened mail from residents and promptly deliver unopened mail to residents.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

93.3%
93.7%
93.7%
93.7%
94.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
97.3%
97.5%
98.8%
90.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.7%
36.7%
50.0%
51.2%
33.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.2%
22.4%
20.3%
21.3%
29.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
1.8%
26.9%
36.8%
35.0%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose ability to move independently worsened
17.6%
18.1%
18.2%
19.2%
20.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who received an antipsychotic medication
7.1%
23.7%
27.0%
34.2%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents whose need for help with daily activities has increased
3.2%
11.7%
8.5%
9.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who self-report moderate to severe pain
14.1%
5.5%
12.7%
10.0%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who lose too much weight
6.7%
6.5%
5.9%
7.0%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of high risk long-stay residents with pressure ulcers
14.5%
14.7%
11.3%
7.9%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who have depressive symptoms
1.4%
0.0%
0.0%
1.2%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a urinary tract infection
2.8%
2.7%
2.5%
1.2%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.6%
3.4%
4.6%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.5%
78.8%
78.0%
82.4%
77.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
76.9%
76.9%
76.9%
71.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
36.7%
56.0%
60.2%
52.8%
61.8%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who made improvements in function
15.2%
27.6%
30.0%
24.6%
24.0%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents who newly received an antipsychotic medication
2.0%
3.4%
1.8%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OK
Percentage of short-stay residents with pressure ulcers that are new or worsened



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