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Valley West Health Care

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Mark Mikkelsen
    ★★★★★ 2 weeks ago

    Some great staff members but poor to bad management. My mother in law in for rehab post hip fracture. She stated the food was good and physical therapists were great. Although she was left on a commode unattended for more than 45 minutes on second day there. Took buzzer from room mate and screaming to finally get help in there. Resulting in both legs numb and bruising the next day. Multiple phone calls to nursing supervisor never returned. New room mate assigned days later who was unruly and would urinate on the floor at night and left TV on all night long. We asked for our mother to be moved to another room (there were plenty available on the same wing) and request ignored.

  • Jenni Davis
    ★★★★★ 2 months ago

    Unorganized chaos! Rude nursing staff, poor patient care, unsanitary, with unethical practices. The therapy team is extremely knowledgeable and caring, but big picture, I wouldn't recommend this facility to anyone (friend or foe).

  • Shannon Kohler
    ★★★★★ 10 months ago

    I hate having to give a single star. In less then 6 months of having a loved one placed in rehab and then moved to LTC I have feared for my loved one more then I have felt she was cared for. Believe me when we find an opening in another facility we will be snagging it!!! My family member has a lot of health issues and we acknowledge that. We also expect phone calls or some notification when she falls, when she is deteriorating, or how about something when she is taken to the hospital?!?! We found out from the hospital that she was there....three days AFTER being admitted. Today, day four, we have been trying to contact the facility and apparently they are in meetings for 9 hours a day....still no notification from the facility that she is in the hospital.

  • McKenzie McClure
    ★★★★★ a year ago

    This facility suffers from the same issues most facilities face: under-staffing and over-worked employees. But make no mistake, the majority of the workers in this home genuinely and deeply care about each and every resident. It may not be perfect, but this place is a tight-knit, loving family.

  • madd woodsman
    ★★★★★ 2 years ago

    The therapy gym needs new equipment. Showers are old and moldy. Big black spiders came into my room often. The head nurses are grouchy and grumpy and so were some of the other employees. They lost some of my laundry. Not enough aids to answer call lights. I've seen aids work double shifts, some of them work seven days a week. Patients have died from falling in the building.

About Valley West Health Care

General Information

Legal Business NameLife Care Centers Of America, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 21, 1972 (45 years)
Capacity121
Residents84
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Valley West Health Care

Valley West Health Care
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 12, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

August 26, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

June 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

April 17, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,040 fine
---Fine$1,040 fine
---Fine$1,040 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Valley West Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 25min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
4hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
91.2%
91.2%
91.2%
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
93.2%
96.5%
96.4%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.0%
54.5%
62.5%
65.2%
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.1%
27.8%
22.6%
14.0%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.1%
25.2%
16.6%
34.3%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose ability to move independently worsened
17.2%
17.2%
19.6%
12.7%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antipsychotic medication
12.5%
28.3%
15.7%
18.0%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose need for help with daily activities has increased
19.2%
9.2%
6.1%
3.9%
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
8.5%
7.0%
5.5%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who lose too much weight
3.8%
4.0%
6.0%
7.8%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of high risk long-stay residents with pressure ulcers
3.8%
3.5%
0.0%
1.9%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who have depressive symptoms
3.4%
0.0%
0.0%
1.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
1.8%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
0.0%
4.5%
3.3%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.2%
90.5%
93.9%
93.6%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
90.5%
90.5%
90.5%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.1%
63.1%
71.9%
75.5%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
23.3%
18.9%
9.9%
4.7%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
2.8%
3.5%
2.1%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.9%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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