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Regency Gresham Nursing & Rehab Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Monica Perryman
    ★★★★★ a year ago

    My husband was placed there for rehab after back surgery and I was called by the care manager Jonathan. We talked about a few things and I had questions. Jonathan said he would get back to me but never heard from again! Wow. Nothing. Also, my husband said there were deplorable things that greatly disturbed him; one woman "recovering" there temporarily was ignored for hours forced to sit in her own feces until someone working there decided to help her!! Everyone on the wing knew she was on trouble and my husband wanted to go help this poor woman.

  • Joshua Vesculae
    ★★★★★ 11 months ago

    Let me tell you a story. This is a story of trying four different skilled nursing homes before finally finding one that I felt would treat my wife with the dignity she deserved while passing away. And that place was Regency Gresham.

  • Jonathan Stark
    ★★★★★ a year ago

    I have worked at Regency Gresham for two and a half years and I feel obligated to write a review of the place, seeing that, beyond belief, it has three negative reviews! This is an AMAZING place for care. I come from working with people with disabilities, and was TERRIFIED to go to work for a for-profit company. I was afraid the "heart" would be replaced by corporate greed. In all honesty, I planned on staying six months, then moving on. Instead, I have been here for two and a half years. Why? Because this place has more heart than anywhere I have ever worked. I have seen incredible recoveries here--patients who have come unable to feed themselves have ended up going home walking on their own two feet, living independently. This is because the staff here, therapy and nursing alike, refuses to give up on ANYONE. And they do so while enduring incredible hardship and sometimes physical and emotional abuse from families and residents. I have seen nurses sit for hours with patients who are screaming because they are hearing voices in their head telling them to hurt themselves. I have seen CNAs bring in home-baked food (all healthy, of course!) for residents who were having trouble eating what the FSA approves for our menu. I have seen our director fight with doctors and insurance companies to continue to provide medication and support to patients who have NOTHING. I myself have held hospice patient's hands as they passed away, because their family members couldn't be bothered to take off work to watch their dad pass. Yet, for all this hardship, Regency remains a place of hope, where patients find care and comfort, and where families are given the time and attention they need to get them through this very difficult transition. We have a 95% success ratio in returning patients to their homes. I am proud to work here.

  • Curtis
    ★★★★★ a year ago

    Smelled like urine. Had big fans running but no fresh intake or exhaust. Just nasty recirculation. My uncle's room looks like it hasn't been detailed (swept, mopped etc.) in many many years.

  • bbs s
    ★★★★★ a year ago

About Regency Gresham Nursing & Rehab Center

General Information

Legal Business NameRegency Gresham Nursing & Rehabilitation Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity128
Residents82
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regency Gresham Nursing & Rehab Center

Regency Gresham Nursing & Rehab Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 14, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 16, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

February 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

January 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regency Gresham Nursing & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 60min
2hr 25min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
5hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.8%
90.9%
97.4%
97.4%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
29.2%
33.3%
33.3%
37.5%
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.5%
22.9%
26.0%
21.7%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.7%
43.2%
24.0%
9.7%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose ability to move independently worsened
7.6%
10.0%
6.9%
11.3%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antipsychotic medication
25.0%
25.8%
19.0%
8.1%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose need for help with daily activities has increased
15.7%
10.1%
1.1%
2.2%
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who self-report moderate to severe pain
6.8%
3.9%
3.9%
5.3%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who lose too much weight
3.6%
5.0%
3.3%
3.4%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of high risk long-stay residents with pressure ulcers
2.9%
10.1%
4.4%
4.4%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who have depressive symptoms
5.4%
6.5%
2.6%
1.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a urinary tract infection
2.7%
1.3%
1.3%
1.3%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
3.1%
4.1%
4.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

74.4%
78.4%
88.9%
92.2%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.8%
90.7%
90.7%
90.7%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.3%
80.4%
82.1%
76.6%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
13.5%
9.0%
10.8%
12.4%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
2.9%
1.3%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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