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Town Center Village

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Caden Stolz
    ★★★★★ a month ago

    A great place to work, the owners and management take great care of the staff. They create a workable environment for us so we can cherish and enhance the lives of our residents.

  • Gmailu Ser
    ★★★★★ 5 months ago

    Always willing to give me Assistance when I ask them to help me for small things I sometimes need Assistance with.

  • Nicole Hunt
    ★★★★★ 3 years ago

    Town Center Village has some of the kindest, and most caring staff around. I've worked frequently with the staff there and in doing so have come to learn that the community is really a big family. The residents all seem very happy and busy (given the large activities program). The food is delicious, and the choices expansive. The people there genuinely care for the residents and the residents care for them. The staff turnover is incredibly low, which I think says a lot about a business and a community. It puts the residents at ease to know they can really get to know the management, servers, maintenance staff etc. and bond because they're not going anywhere. I highly recommend them!

  • Torrance Rosie
    ★★★★★ 4 years ago

    MAINTENANCE IS A PROBLEM. SIMPLE COMMON SENSE IS A CHALLENGE. MAYBE TOO AFARID THEY WILL DO SOMETHING WRONG. MANAGEMENT PROTECTS THEIR INCOMPETANCE. IT SEEMS LIKE MANAGEMENT IS PLAGUED BY NEPOTISM.

  • Carmen Cruz Ruiz
    ★★★★★ a year ago

    no se xk le di 5*

About Town Center Village

General Information

Legal Business NameTcv Employees LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 16, 1993 (25 years)
Capacity51
Residents44
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Town Center Village

Town Center Village
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 20, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
CManyPotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.

May 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Town Center Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 30min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
1hr 50min
1hr 35min
ReportedExpected
RN
6hr 5min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

74.5%
57.7%
56.8%
71.6%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.5%
77.9%
77.6%
77.6%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.9%
47.1%
53.0%
53.2%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
14.5%
17.8%
18.7%
14.6%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.5%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.9%
0.9%
1.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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