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Friendship Health Center

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Patti Mitchell
    ★★★★★ a year ago

    What a relief to find such a wonderful place for my father in law to recover from hip surgery. Friendship house is clean, well staffed and has very nice rooms for its patients. I would recommend friendship house to anyone in need of short term care.

  • JL Heart
    ★★★★★ a year ago

    Place is ok.My das had to share a room with another with one tv but two remote.Coukd never get meds on time.Need to use bathroom? good luck getting anyone to come quick enough with the call light on.My dad had a adult diaper on him for 4 days there.No one checked? I won't have a family member go there again.This place used to be great.Not as much now.

  • Robert Wilner
    ★★★★★ a year ago

    One of the nurses here, Josh, is a horrible human being. He psychologically torments the students and demeans and insults them in the open.

  • Robyn Ford-Turnbull
    ★★★★★ 4 years ago

    I am 65 and came to Friendship Health Center Holgate to rehab after breaking the femur in my left leg. To complicate matters, the previous hip replacement had to be replaced as well. I originally went to a care center which was a sad, dreary, place. Thank God I was able to transfer to FHCH. I have been here 10 days and expect to go home in 2 more. Friendship Health Center is aptly named. Smiles and kind words are the order of every day. Nursing care is excellent, CNA care is excellant. Everyone I have met here, from housekeeping to Admin goes about his or her work with an enthusiasm that speaks of folks who are confident in their skills, and dedicated to provide the best care possible for their patients. Their attitudes go far beyond merely 'doing a job'. I would describe them as capable, professional, efficient and compassionate with a sprinkling of humor for good measure. Activities abound, there is music many days and FHC is pet friendly. FHC provides good food that certainly exceeded my expectations. The kitchen staff has the same 'can do' attitude as everyone else here. The dieticians cooks and helpers provide food that far exceeded my expectations. This is a care facility not a restaurant, but every effort is made to make sure meals are tasty hot and nutritious. If you don't care for an entre, they will provide you with an alternative. The physical and occupational therapy folks are my heroes. They've helped me begin to regain my strength, and have instructed me in the proper use of my walker. Occupational Therapy helped me learn new ways to accomplish necessary life skills until I am fully recovered. I love FHC. I was explaining to my daughter how I felt about being here. I described it as being in the lap of God. I write this review and base my opinions after having observed care given to other patients as well as my own experiences.

  • Jose Deza
    ★★★★★ 2 years ago

    Very poor service and horrible food.

About Friendship Health Center

General Information

Legal Business NameFriendship Health Center
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 12, 1973 (45 years)
Capacity100
Residents80
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Friendship Health Center

Friendship Health Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$975 fine
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.

December 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

January 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
ESomePotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Friendship Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 35min
ReportedExpected
CNA
1hr 25min
40min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
5hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.7%
95.2%
95.2%
95.2%
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.3%
75.6%
81.6%
74.4%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
3.0%
5.4%
6.2%
3.1%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
27.0%
15.4%
16.6%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
11.1%
7.7%
8.3%
8.1%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antipsychotic medication
12.5%
8.6%
3.4%
9.7%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose need for help with daily activities has increased
16.8%
18.5%
8.9%
15.8%
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who self-report moderate to severe pain
18.4%
12.5%
21.1%
7.9%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who lose too much weight
8.3%
0.0%
0.0%
3.3%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of high risk long-stay residents with pressure ulcers
2.7%
2.5%
0.0%
5.6%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who have depressive symptoms
5.3%
4.9%
5.3%
2.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a urinary tract infection
5.3%
4.9%
2.6%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents experiencing one or more falls with major injury
23.6%
26.5%
26.1%
19.6%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

77.7%
70.3%
60.8%
59.1%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
76.2%
76.2%
76.2%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.9%
82.4%
82.8%
84.0%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
17.2%
15.8%
11.7%
12.6%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.4%
0.9%
0.5%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.3%
0.2%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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