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Mirabella Portland

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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • roland howard
    ★★★★★ 4 months ago

    The degree to which things are top notch here is impressive. Great community to belong to if you can swing the price tag.

  • Steve Gramstad
    ★★★★★ a month ago

    Nice cafe, pleasant outside seating.

  • Sanford Robinson
    ★★★★★ 10 months ago

    This is the 1st negative review I've posted on google, or any other website. I long ago vowed that it would take a horrible experience to publicly and anonymously post a bad review. I'm sorry to say this was such an experience. BEWARE, this is a beautiful facility, but my mother was treated horribly after close to 2 years (and a $10,000 deposit) on their waiting list. After 12 months on their waiting list, in February 2016, we informed the sales staff that mom had been diagnosed with dementia, but she was still excited about the Mirabella. Were we told "that shouldn't be a problem, as long as she is doing well and is still independent when she moves in". We checked in this summer, meeting with their sales manager, Adam. Again, we were told she is still on the waiting list, be patient, but when available, she will get to see and choose from several floorplans. We were again 100% truthful about her diagnosis, but Adam reiterated that she was still very independent, and we didn't see that changing in the near future; "that shouldn't be a problem". Nine months later, we are shown 2 available units, and given a Friday deadline to choose a unit. My mom chose a beautiful unit facing Mt Hood. They even talked about choosing carpet, flooring, paint colors etc. They took notes on some small requests we had for lighting changes to the unit etc. We called back on Thursday to tell Renee we would take the unit, and ONLY THEN were told that "she still had to be approved, as her diagnosis might be an issue. But, it should just be a formality". Two weeks later, they finally tell us she CAN'T join the Mirabella community. Yes, they apologized, yes they said it wasn't handled correctly, yes they admitted that the sales and medical team should better communicate admittance criteria etc.. But the bottom line is; it was cruel, insensitive, unprofessional and misleading. How they could show a senior an apartment, watch them get excited after nearly 2 years of waiting, 2 years of cordial and positive conversations, then slam the door based on information they had 9 months earlier is inexcusable. We wasted nine months that we could have used to search for other possible facilities. I'm sure for most applicants and residents this is a wonderful facility. I post this only so other seniors and their families are cautious with The Mirabella, or any senior facility, and never have to be so callously treated on a major life change. We owe our seniors, our parents, more respect and definitely more care and compassion.

  • Sani Terry
    ★★★★★ 5 years ago

    My parents live here. I'd live here too, if it were rental and accepted people under 62. The food is so good, I gained weight when I came to visit my parents. In a retirement community?! One of the appetizers, Chicken Liver Mousse Profiteroles with a Brandy, Balsamic reduction was amazing. Enough said, the food is top notch. And so is the crowd. The residents are UMC to UC, and educated. People who you wouldn't expect to be in a retirement community. Except maybe this one. There is a terrace garden on the 5th floor that reminds me of what might be at the Bel Aire country club- and if you've never been there, it's lush and green and beautifully landscaped. There are Wolf gas grills and heated lamps and comfortable couches, and really beautiful landscaping. Plumeria, hydrangea, etc... smells great....There are 4 wonderful restaurants. I ate in all of them and I loved all of them. There was classical music playing in the lobby. A rock water garden outside front. A library that had terrific selections on art and cultural and historic interests. Movies. A lovely pool that I swam in. A spa and a sauna and a really nice gym. An impressive staff that cares about its residents and is more reminiscent of a concierge hotel than an assisted living community. There are dogs everywhere. If you or your parents have a dog, it's welcome here. There is a dedicated dog park (code entry) and a lovely public park across the street. The neighborhood is sort of reminiscent of the Pearl district in Portland. Stylish all the way. Laid back. Youthful, and a great mix. Clean. As I said, this place does not feel old. Nothing about it says, "last stop". I would live here and I am 47.

  • A Google User
    ★★★★★ 6 years ago

    This is the most impressive retirement community I have ever seen. One of my parents is in the Skilled Nursing area and the staff is great, friendly, and caring. Even the food is quality - like eating in a restaurant!

About Mirabella Portland

General Information

Legal Business NameMirabella At South Waterfront
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 3, 2011 (7 years)
Capacity44
Residents40
Percent Occupied91%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mirabella Portland

Mirabella Portland
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mirabella Portland require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 35min
2hr 20min
ReportedExpected
CNA
25min
35min
ReportedExpected
LPN
1hr 20min
1hr 10min
ReportedExpected
RN
5hr 20min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.3%
60.5%
73.5%
78.5%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
57.1%
57.1%
57.1%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.3%
71.7%
75.4%
74.9%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
20.6%
17.0%
10.7%
17.9%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.6%
1.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.0%
0.5%
0.5%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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