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Prestige Care And Rehabilitation - Menlo Park

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • minyard minyard
    ★★★★★ a month ago

    This place is disgusting. You ring your bell to get help to use the bathroom which is down the hall and 2 hours later they finally show up. Too late then they get mad that they have to clean you up. I am paralized temporay i hope. They cant get me up to a wheel chair because the only lift pad that fits me is in the laundry. The small one and only one for entire place. Dinner does not get to me till 7 pm. But i need help to eat guess i will go hungry. I have to get out of here!! This place is old dark and unproffesional and not okay

  • nursemark 44
    ★★★★★ 12 months ago

    My aunt Jane suffered a bad fall after being hit by a car in a grocery store parking lot. She had several fractures of her right arm and required skilled nursing for rehabilitation of that arm. She has reported to me that the staff at Menlo Park have been very friendly and efficient. Physical and occupational therapy were on board with her right away. She has special needs with her medication and the nurses worked very quickly to resolve the issues involved with those needs. My aunt even said the food was great. Myself and the rest of my family are thankful for the care she is receiving at Menlo Park.

  • chef Imam Dubai
    ★★★★★ 8 months ago

About Prestige Care And Rehabilitation - Menlo Park

General Information

Legal Business NameCare Center Menlo Park Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity83
Residents63
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Prestige Care And Rehabilitation - Menlo Park

Prestige Care And Rehabilitation - Menlo Park
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 20, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 12, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

May 24, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

March 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,690 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

June 3, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,600 fine
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

November 24, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Prestige Care And Rehabilitation - Menlo Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 5min
ReportedExpected
CNA
60min
35min
ReportedExpected
LPN
30min
1hr
ReportedExpected
RN
4hr
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.2%
74.0%
74.0%
74.0%
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.4%
75.6%
91.3%
88.9%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.6%
22.6%
17.6%
18.9%
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.7%
8.9%
13.6%
16.7%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.1%
19.6%
12.5%
21.0%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose ability to move independently worsened
9.8%
9.8%
16.7%
10.3%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antipsychotic medication
27.0%
14.0%
11.6%
14.6%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose need for help with daily activities has increased
22.6%
39.0%
20.1%
23.0%
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
4.4%
8.9%
4.4%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who lose too much weight
0.0%
4.8%
-
-
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.3%
0.0%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
2.2%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
2.3%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

57.5%
60.0%
67.9%
69.3%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.6%
73.7%
75.4%
75.4%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.7%
54.9%
53.9%
68.6%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
56.9%
59.3%
47.8%
33.3%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.8%
2.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
0.0%
0.0%
1.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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