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Marquis Springfield

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Peggy Holliday
    ★★★★★ 2 months ago

    I am so impressed with this facility. My aunt has been there for 2 days and they have exceeded my expectations. Friendly faces when you walk in the door. So helpful. Going the extra mile to make her comfortable. At dinner time a nurse brought her food, it wasn't something she liked so she offered two other choices. My aunt was very pleased. I am impressed with the upbeat attitudes and happy faces I see. It is very clean and doesn't smell. I would recommend this facility to anyone.

  • Brenda Ashworth Barry
    ★★★★★ a week ago

    I've changed my review since the thing happened. They have stepped up to the plate and have taken good care of my mom. There was a few days of confusion and things happened. But I have to say that they were very concerned and since then things have more than improved. She has water, she was clean and her room was very clean. So as this care continues, I am giving them more stars. I am very pleased right now.

  • Matthew Barry
    ★★★★★ 4 weeks ago

    I don't know why I'm even giving this place two stars. I think because I have met some nice people who promised us nice things. But, we have yet to see this. If your parent can't feed themselves. They will go hungry. They don't even bring the bare necessities, such as water. The bed they put my mother in was broken and they had no other beds to offer. So they put her almost on the floor. I am appalled at this place. The things I saw were awful. Old people sitting out in the waiting area, exposed and nobody doing anything to help them. I am taking a hidden camera with me and plan on getting pictures and videos of this horrid place and turning them in. The good part of being an established author is I will blog, send to newspapers and make sure they are turned in. I will wait until Monday to see if things improve. If not, not only will my mother be out of there, I am going to shout to the higher ups about this place.

  • Pamela Redfern
    ★★★★★ a week ago

    My Great Aunt Pauline was admitted to Marquis Care Springfield from MWH and was put on Hospice services. Aunt Pauline was at Marquis Springfield for a total of 10 days before passing. I have to shout out to all the nurse's and CNA's that took care of my Aunt during her last days. Everyone including the RCM's and Social Services did an excellent job. Aunt Pauline had wonderful care from the start to finish. My husband & her granddaughter were at Marquis almost 24 hours a day with our Aunt. The kitchen sent a food cart with fruit/snacks/coffee/ice water etc to the room for us family and Auntie had a private room to accommodate privacy for her and our family. Everyone was so loving to my Aunt and all of us family members. What a blessing it was for her to have such amazing care givers and nurse's in her final days. Marquis is # 1 in my book. Thank you so much!

  • Stephanie Edwards
    ★★★★★ 11 months ago

    After falling at her memory care facility, my mother was transferred from hospital to Marquis Springfield for PT/Rehab. She was originally scheduled to be there for 2 weeks before returning 'home' to her care facility. Things did not go as planned and due to a severe reaction to a pain medication, my mother remained at Marquis for several weeks before she could begin rehab. The Skilled Nursing staff and caregivers at Marquis were incredibly competent, professional and just as importantly, kind and compassionate to my mother during a very difficult and dangerous time for her. In fact, I believe that the care my mother received at Marquis in those early days saved her life. When my mother recovered from the medication reaction and finished her PT/Rehab, we decided to permanently relocate her to Marquis, where she continued to receive the same level of compassionate, highly skilled care. No one would choose for their elderly loved ones to spend their remaining months/years away from their homes. But if that choice becomes necessary, I would wholeheartedly recommend Marquis Springfield.

About Marquis Springfield

General Information

Legal Business NameMarquis Companies I, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1971 (47 years)
Capacity136
Residents92
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Marquis Springfield

Marquis Springfield
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Oregon Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 1, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmComplaint+InspectionSend unopened mail from residents and promptly deliver unopened mail to residents.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

August 4, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

August 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

June 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

July 22, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,925 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Marquis Springfield require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 15min
2hr 30min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
4hr 45min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
90.1%
90.1%
90.1%
92.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
100.0%
98.5%
97.2%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.0%
56.0%
53.6%
46.7%
50.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.3%
12.5%
14.1%
15.4%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.8%
19.5%
12.6%
16.8%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose ability to move independently worsened
17.9%
19.4%
12.7%
11.9%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who received an antipsychotic medication
6.5%
6.6%
7.9%
12.9%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents whose need for help with daily activities has increased
12.9%
3.4%
6.3%
7.3%
12.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who self-report moderate to severe pain
1.5%
0.0%
0.0%
0.0%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who lose too much weight
4.9%
2.4%
7.3%
6.7%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.7%
0.0%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who have depressive symptoms
7.4%
3.1%
0.0%
2.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a urinary tract infection
4.3%
3.1%
1.5%
1.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
5.5%
3.1%
3.9%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.0%
88.5%
90.4%
88.7%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.5%
80.3%
80.3%
80.3%
78.3%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.1%
76.3%
70.9%
68.1%
68.1%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who made improvements in function
8.3%
15.0%
15.3%
22.2%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.0%
1.2%
2.1%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.0%
0.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016OR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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