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Luther Crest Nursing Facility

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • ★★★★★ a year ago

    For the record, I wish I could give this place zero stars. My mom was transferred here to continue rehabilitation from a stroke. Call bells were not answered and the doctor did not examine my mom until several days after she was admitted. My mom developed a serious infection, which the doctor and several of the nursing staff saw, in her face but no one seemed alarmed even though her face swelled to be twice its size on the right. The swelling occurred and increased and was not treated by the nursing home staff for two days before I said I wanted to call 911 as my mom was in and out of consciousness with blood and puss dripping from the left side of her mouth and she was also hallucinating. Further, the top of her tounge was dry and peeling off and bleeding. I was told that 911 could not be called unless it was ordered by the doctor. The nurses called the doctor twice. The first time the nurse said she left a message with the doctors answering service and the second time I stood by the nurse while she tried to call and the doctor approved for 911 to be called as 'her daughter is here and is concerned'. My mom was taken to st. Lukes where she was examined and had several tests done for us to be told that the infection was so bad that it was pushing her air way to the left and it was starting to be pushed closed. My mom was rushed to emergency surgery to have a breathing tube placed because her mouth and neck were too swollen to have the breathing tube placed in the ER and we were warned that she may need a tracheotomy. During surgery, surgeons also attempted to drain the infection. Since then, her face and neck are still so swollen that the breathing tube cannot be removed and she remains in critical condition in the ICU unconscious. We were also told by the ICU nurse that my mom was filthy and it looked like she hadn't been washed in several days and in addition she did not appear to have her brief changed in a long time as she had bowel movement stuck to her bottom and had diaper rash. The doctors still don't know much about the infection but they stated that it was most likely caused by dehydration. My mom never received any therapy while at Luther Crest and my family has been told several times by doctors and nurses at St. Lukes that it was a good thing that I visited and advocated for my mom because she could have died. My mom was there for 4 days.

  • ★★★★★ a year ago

    My husband needed special care due to brain trauma, diabetes, a feeding tube and speech therapy for a swallowing issue. He was not happy there and was upset due to medication and feeding tube problems which raised his already uncontrolled blood sugars. He was "asked" to leave as they were afraid he would walk off and be held liable.

  • ★★★★★ 6 months ago

  • ★★★★★ a year ago

About Luther Crest Nursing Facility

General Information

Legal Business NameDiakon Lutheran Social Ministries
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1983 (34 years)
Capacity60
Residents59
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Luther Crest Nursing Facility

Luther Crest Nursing Facility
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.

December 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Luther Crest Nursing Facility require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 35min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
4hr 5min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
72.0%
72.0%
72.0%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
86.4%
92.9%
85.4%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
85.7%
-
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.3%
26.3%
28.9%
20.0%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.5%
2.3%
8.6%
7.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
8.9%
9.1%
11.9%
9.8%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
12.2%
5.4%
8.1%
2.9%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
4.8%
-
0.0%
4.5%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
14.0%
16.7%
10.0%
10.8%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
9.8%
12.8%
8.1%
3.1%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
0.0%
9.3%
7.5%
5.4%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
4.3%
2.3%
0.0%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
2.1%
0.0%
2.5%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

41.4%
33.0%
35.7%
50.0%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
25.5%
25.5%
25.5%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.1%
53.0%
51.9%
43.3%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
4.8%
0.0%
10.0%
8.6%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
0.0%
1.2%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.0%
1.3%
1.8%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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