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Providence Care Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Dee Barclay
    ★★★★★ 2 months ago

    My husband was there for rehab, he liked the staff especially Ashley she was always there for him, Melissa from PT was amazing. Rooms were nice & clean. Some of the nurses could have put the patient first before paperwork. They even called the house after he had been home for weeks to see how he was doing. We were very impressed.

  • Esther Barrett
    ★★★★★ 2 months ago

    My care was far less than what my husband is able to provide for me at home. I don't get bed sores and my legs and feet don't swell when I'm home. There are usually only about 2 aides that show compassion and care properly for me, on each of my visits, the others act as if they don't want me there, I am a burden to them.

  • Nelda Braddock
    ★★★★★ 9 months ago

    Both of my parents were at Providence Health Care Center. My Mother was there for four years. I was very satisfied with her care. Her room was very clean. The staff was great. They gave her great care. When my Mother was near the end they very professional,but at the same time very caring. They could not do enough for us! We will be forever thankful. My Father was there twice. He was there both times for rehabilitation. We were very satisfied as well. I would definitely recommend Providence.

  • Cindy Fosnaught
    ★★★★★ 10 months ago

    My mother is at facility now and has been in the past for rehab. The place is very clean and the food is ok. The care is very poor. 1 supervisor nurse for entire place per shift, no doctor on hand, not enough staff for amount of patients. They have more management people then "care "people. Mom sits in wheelchair from day till evening in her room. Some aid's on second shift are poor they have no patience with the elderly and this is just a paycheck to them. She waits for hours to go to the bathroom which she needs assistance to do, they leave her for a long length of time before getting back to her. My mom is 87 years old and she cant do things like she used to, but they tell her she can walk when she has a broken vertebrae and tail bone and she can't stand because it hurts her She cries everyday to get out.

  • amanda lincoln
    ★★★★★ a year ago

    Poor staffing, poor management who are not open to change for the better and don't come to floors to meet staff or residents. Management who care more about star ratings than treating patients . With happy staff comes better care and this they are lacking. Poor communication and lack of dicipline which causes error and poor care. They keep staff just for numbers.

About Providence Care Center

General Information

Legal Business NameProvidence Care Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 16, 1984 (33 years)
Capacity180
Residents163
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Providence Care Center

Providence Care Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 29, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHire sufficient dietary support personnel.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

August 28, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Providence Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 35min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
40min
1hr 20min
ReportedExpected
RN
3hr 35min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.4%
99.4%
99.4%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
98.6%
99.3%
99.3%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.5%
58.3%
59.7%
51.6%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.4%
17.0%
13.1%
16.1%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.1%
25.7%
23.0%
15.9%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
16.0%
16.3%
15.2%
14.4%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
18.9%
17.1%
15.0%
10.5%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
5.0%
6.0%
6.7%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
6.5%
6.8%
4.9%
7.2%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
9.6%
5.2%
6.6%
9.8%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
2.0%
2.1%
1.4%
0.7%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
5.2%
2.7%
2.8%
7.2%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
2.5%
2.0%
1.4%
0.7%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.9%
0.5%
0.6%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.8%
1.4%
2.1%
2.1%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
98.1%
96.9%
94.9%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
96.9%
96.9%
96.9%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.7%
64.8%
59.1%
51.5%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
16.8%
12.8%
13.8%
12.7%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
0.8%
2.8%
0.9%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.5%
1.6%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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