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Manorcare Health Services-Bethlehem (2029)

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Ashley E.U.
    ★★★★★ 2 weeks ago

    A family member of mine recently stayed at this facility. It was evident many of the employees did not care for the residents. Most of the nursing staff appeared resistant to feedback from family members. The staff were insistent they knew my family members baselines, though they had only known her for a short period of time. When we would report something was wrong, it was shrugged off and not taken seriously. Unfortunately, it took for discussion with management for "better" care and for anything to be done. One of the nurses had the audacity to describe my families drive to be kept in the loop and our concerns as "aggressive". Rather than understanding our role as the advocates. When you are watching a family member's health decline it is important for not only the patient to be supported but the family members to feel supported. Having professional, empathetic, and competent staff at a facility such as this one is crucial for quality care. This facility lacks these qualities, therefore I would not recommend utilizing Bethlehem Manor Care to anyone.

  • Regina Glauder
    ★★★★★ 3 months ago

    God bless this place, this facility and her entire staff!! Here is a place for the needs of your special needs person...whether you need a place for mom or dad, or a place for your loved one who has suffered mental disorders and needs 24 hour care, love, great food, company and entertainment/mental help. Enter, Manor Care. On the 3rd floor, where my brother is, there are the competent ones in charge, Donna, Connie, Juliet and the entire nursing and care taking staff. I must include the excellent receptionists, like Julie. Then there are the physical therapists, particular MICHAEL, plus wonderful, caring attendants, like Lydia, Vanessa, Meghan, and others all caring. I must mention the exceptional custodial staff, like Ivy and the male attendants who are beyond wonderful. Erin Malaska, my brother's social worker, is a caring and proactive listener and agent of good changes. Believe me, these professional and competent workers work damn hard. Their jobs are hard and vital. They put their hearts and minds into their work. I am a witness to this and I can guarantee you, this is a God given place for your loved one(s) who need more than you can personally, emotionally and physically give. And that's OK....that's why we have Manor Care in Bethlehem!!

  • Lisa Lutz
    ★★★★★ 3 months ago

    They do not care for anybody that goes their

About Manorcare Health Services-Bethlehem (2029)

General Information

Legal Business NameManor Care Of Bethlehem Pa (2029) LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 22, 1982 (36 years)
Capacity217
Residents195
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services-Bethlehem (2029)

Manorcare Health Services-Bethlehem (2029)
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 2, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

August 12, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.

January 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services-Bethlehem (2029) require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 20min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
30min
1hr
ReportedExpected
RN
3hr
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.9%
90.9%
90.9%
90.9%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.7%
79.8%
77.8%
69.9%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
52.5%
48.6%
47.1%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.8%
26.4%
23.4%
27.0%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.6%
14.8%
13.2%
9.0%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
20.1%
18.0%
15.8%
19.1%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
17.7%
17.2%
17.0%
21.2%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
1.7%
1.5%
3.7%
4.9%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
5.5%
6.8%
4.1%
2.9%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
4.4%
4.3%
6.3%
6.2%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
2.5%
1.2%
1.2%
0.6%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
3.7%
1.8%
2.3%
1.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
5.3%
3.3%
3.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

22.2%
36.2%
27.3%
22.4%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
20.3%
41.2%
41.2%
41.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
85.4%
84.0%
80.3%
72.2%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
11.2%
14.8%
12.7%
12.6%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.0%
3.3%
4.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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