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Jefferson Hills Healthcare And Rehabilitation Cent

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • ★★★★★ a week ago

    I have read the reviews & I am very displeased. My sister, best friend has just become a patient there. I hope & pray that she will be given the best health care & rehab from this facility. God please help Kim recover asap!!

  • ★★★★★ 4 months ago

    My mother was in this place from a Friday afternoon until Tuesday morning when she died. Granted she was very ill and had cancer all though her body. She was 79 yrs old and down to 62 pounds. She was able to walk or eat. My mother was always a very nervous person who could not deal with loud noises. They put her in the only open bed which was a few feet from the nurses stations. The noise and conversations and yelling and the construction going on down the hall, and her (very sweet) roommate's TV on very loud was not good for my mother at all. In her short stay there, my mother cried a lot there. I called my other on Monday afternoon, the day that before she died. She told me that she can't deal with the noise and that she wants everybody to leave her alone. Early that day - she was nervous but was excited because somebody was working on paperwork so she could possibly go home From 2 pm - 5 AM (the next day) several of us tried to reach the nurses station over and over. NOBODY picked up. The next day, I tried calling several times from 4 am - 5 am. NOBODY picked up. When I got to the Manor it turned out that my mother passed away round 5 in the morning. My phone was acting up so all messages went to my voice mail. I was planning on spending the entire day with my mother. I wanted to get her out of bed and put her in the wheelchair and take her to the game room (which was always quiet). I wanted to get her out of the room and to then get answers why nobody picked up the phone for 15 hours. I also wanted to get her transferred to another room, I wanted to see if they were really filled or not. What is so upsetting is that my mother was still alive when I tried to call the nurses stations several times from 4am - 5am. If one person would have picked up the phone and told me she turn for the worst, I would have rushed there. Granted my mother was very sick but I think the second when she said that I cannot deal with this noise anymore and I just want everybody to leave me alone." she gave up. I am so worried since my mother hated loud noises and I wonder if she heard the constant ringing of the nurses station's phone in the morning. I wonder if it was my phone calls to the nurses station that pushed her over the edge. I don't know if there phones are muted or not. My mother was never comfortable there and we both were scared when her elderly roommate was being yelled at for no reason. My mother asked for a class of ice and was snapped at for asking. I had to get her ice myself. I know that these state run homes are understaffed and the workers are underpaid. I know that they probably want change but are limited to what can be done.

  • ★★★★★ 4 months ago

    My mother was in this facility in 2011 and received wonderful care and great therapy. She was just placed her again 4 weeks ago and we brought her home on Mother Day weekend and we will NEVER take her back here for care. She entered the facility with a small bed soar and left with a very large one. So you know she was not take care of. Twice, witnessed by myself and my sister, her meds were given to the lady in the bed next to her. Luckily that lady knew they were not hers and gave them back. Could you imagine what would have happened if she would have taken them! They were always short staffed and my mother had to wait one Sunday from 9am until 2pm in a soiled pants until someone finally answered her call buzzer. She was told several times you will have to wait we are short staffed. The women in the next bed even called hoping to get my mom some help. I believe you need to clean house starting at the top. There is no supervision over the staff at all. The only time you get results is if you march down to the Supervisor nurse or Admin. and complain. You need to lead by example and I do not believe that is going on at this facility. On another note, the rehab facility in this location is VERY GOOD. It is unfortunate that the facility itself is horrible! The rehab will not continue to thrive if the facility stays under the current supervision.

  • ★★★★★ 2 months ago

    Horrid creepy place, administration is so unorganized, horrible communication. Majorly understaffed, holes in walls, and also they were not giving my mother all of the medications she required. They also discharged her with a medication list that didn't even match the medications that she was sent home with. Therapy looks good but is deceiving. She needed therapy for walking and they would only have her walk once per day and lay around otherwise. Never hsd my mother leave a place weaker than wheb she went in, but here she did.

  • ★★★★★ 5 months ago

    My father in law stayed at here.. It is a nightmare.. They did not care for him well enough.. every-time we visited he smelled as if they had not bathed him for days.. They allowed him to fall in the restroom.. out of his bead multiple times. He was charged for possession of marijuana.. He had stated it was the employee that was smoking it and threw it in his drawer to avoid getting caught and pinned it on him .. Several times we noticed that he had been wearing the same clothing 2 days in a row.. Staff was ignorant and seemed to get annoyed if we asked tasks or questions about his care as if we didn't need to know,.. Please save your self the stress and anger and use a different facility ,

About Jefferson Hills Healthcare And Rehabilitation Cent

General Information

Legal Business NameJefferson Hills Manor LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1980 (38 years)
Capacity83
Residents63
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Jefferson Hills Healthcare And Rehabilitation Cent

Jefferson Hills Healthcare And Rehabilitation Cent
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 30, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

July 15, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
BSomePotential for Minimal HarmHealth InspectionHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.

April 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionOperate and provide services according to Federal, State, and local laws and professional standards.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Jefferson Hills Healthcare And Rehabilitation Cent require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
50min
1hr 25min
ReportedExpected
RN
3hr 60min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

71.2%
96.2%
96.2%
96.2%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
91.3%
91.3%
95.6%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
40.0%
-
50.0%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.3%
28.6%
21.6%
22.5%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.4%
23.7%
51.5%
39.7%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
16.3%
22.2%
17.8%
9.1%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
27.3%
31.2%
34.3%
15.4%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
3.1%
-
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
2.5%
0.0%
0.0%
2.5%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
11.8%
3.1%
0.0%
3.4%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
4.4%
2.2%
0.0%
2.2%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
2.2%
2.2%
6.5%
2.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
7.2%
7.7%
4.7%
6.2%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.5%
87.2%
88.7%
86.5%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
43.9%
87.2%
87.2%
87.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.7%
78.1%
77.1%
63.6%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
-
25.0%
12.0%
10.3%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
6.3%
8.6%
4.5%
6.8%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.5%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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