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Valley Manor Health And Rehabilitation Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Pamela Diaz
    ★★★★★ in the last week

    I am sure some staff tries but it's hard to give them a shining review when you know that certain things could have been prevented.

  • Lisa Harris
    ★★★★★ 2 months ago

    Place used to be better... but now I think its starting to return to that. From what I've seen the nurses are generally pretty nice and if not you just have to complain a little and they will be replaced, eventually get fired. Not a terrible place and honestly if ur still spending time with your loved ones and caring about them yourself then where they live doesnt really matter.

  • Carolyn Mann
    ★★★★★ 2 months ago

    My grandmother was there about 30 years ago and the smell of urine almost made you gag. They took her to the bathroom and let her sit there a very long time Did not check on her. It was a hell hole then, thought by now the state would shut them down. Do not even think if going there

  • A.
    ★★★★★ 5 months ago

    I was asked, or I should say grilled about what days/times/how often I visit. Why is that their business? Very pushy about it. Cna walked in room, picked up hamburger and shoved it in elderly mouth, then yelled "eat it". No washed hands. Threw blankets/sheets on the ground when changing bed. I got huge waft of dirty air in my eyes/face. One cna used rm for personal break rm. Charging her phone, put several cna's coats in there & lunch. I thought paid rms are to be respected as elderly's house.

  • Heather Burda
    ★★★★★ 9 months ago

    My father was recently a resident at this facility!!! All I can say is if you ever think about putting a loved one hear, don't do it. This is the worst place ever. The care my father received was awful. He is very sick couldn't help himself up, was yelled at by the staff ( I don't care how much pain you are in, you have to help us) what was he suppose to do. That was not the first encounter! He fell out of bed and onto his back waited 30 mins for someone to come and help him up. Half the staff down there you could tell were there for a paycheck. Tammy one of the aides was actually really good to my dad. Was sad on the days he didn't have her. And there was a blonde nurse that was great. Long hair and glasses. But all the others even the administration was awful and unprofessional. I am not one to complain but my dad is my world. And I owe it to him to do this. Please make sure you read this before putting any loved one there. Don't make the same mistake my family did!!!!!!!!! And check out there ratings. 1 out of 5 stars. Should have read that.

About Valley Manor Health And Rehabilitation Center

General Information

Legal Business NameOak Hrc Valley Manor LLC
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 23, 1968 ()
Capacity180
Residents153
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Valley Manor Health And Rehabilitation Center

Valley Manor Health And Rehabilitation Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
CManyPotential for Minimal HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
CManyPotential for Minimal HarmHealth InspectionProvide residents with private access to a telephone.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

October 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

September 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Valley Manor Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
3hr 5min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.6%
93.6%
93.6%
93.6%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
70.3%
73.0%
83.6%
95.4%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.1%
60.0%
54.0%
54.8%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.0%
27.1%
29.2%
29.1%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.7%
33.4%
26.4%
24.5%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
24.0%
27.0%
32.2%
29.3%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
30.1%
24.6%
19.3%
24.8%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
28.7%
13.0%
8.3%
7.9%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
9.1%
9.6%
7.7%
10.7%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
8.7%
7.3%
6.3%
7.9%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
6.6%
4.6%
0.0%
0.7%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
4.9%
4.1%
3.5%
2.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
5.5%
6.8%
4.1%
3.3%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
0.6%
0.6%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.1%
2.0%
1.4%
1.3%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

14.5%
22.2%
38.9%
83.7%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.6%
22.7%
22.7%
22.7%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.8%
-
-
-
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
30.4%
20.0%
32.0%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
13.2%
3.6%
-
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
2.0%
2.0%
3.1%
2.1%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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