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West Hills Health And Rehabilitation Center

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  4. Coraopolis
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    My grandmother has been in there for 5 months now. I have had to go every day to see her to make sure she was doing okay. The aids wouldn't have her dressed until almost 2pm everyday unless she had therapy which the said she doesn't need anymore even though she really does. Most places have everyone dressed and ready for the day before breakfast fast and at latest 11am. Not here. They took forever to take her to a bathroom. They weren't following rules and my grandmother fell and cut open her head. It's bad enough you can do you job but when you use dumb excuses like people calling off or its been a long day then maybe you shouldn't be working here. It's gotten to the point when I walk through the halls everyone knows my name because I am there everyday. And not to mention most of the patients think the nurses and aids are out to kill them. I know they aren't right in the head but hatred doesn't just appear. But anyways. I wouldn't send anyone here if you don't have to. I know it might be easier to pay for but you get what you lay for and your getting a terrible experience for you and your loved ones.

  • ★★★★★ a year ago

    This place failed to see that my father was severely dehydrated. I ended up calling 911 who sent him to Sewickley Hospital who sent him to Allegheny General Hospital. They would not provide sleeping medicine and only provided aspirin for pain. It was discovered he had a more severe underlying condition that they would have never caught. I do not recommend sending anyone here as a resident or patient. If you must send them here please be diligent by being there every day to care for them yourself. I don't know how this place stays in business.

  • ★★★★★ a year ago

    The nurses are nice to visitors, but it seems like it's a whole different show when it's just them and the patients. They fail to follow doctor's orders on changing dressings (causing a patient to almost die from infection) and fail to keep vital medications in stock to treat their patients. Don't leave your loved ones here.

  • ★★★★★ a year ago

    C-diff Evaluation middle age family member by nurse who took no Action and was facility acquired. PT using stander unbraced new paralysis leg caused damage to ligament and tendons requires surgery to repair ankle.

  • ★★★★★ 3 years ago

    Nurses don't know what medications patients are on. They leave them alone for hours on end, even if bed ridden. Did not contact family about pneumonia. Doctors knew patient was dehydrated but delayed iv fluids for 24 hours. Lost medicine. Do not send your loved ones here.

About West Hills Health And Rehabilitation Center

General Information

Legal Business NameSsc Coraopolis Operating Company Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 9, 1984 (34 years)
Capacity150
Residents139
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for West Hills Health And Rehabilitation Center

West Hills Health And Rehabilitation Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 19, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
BSomePotential for Minimal HarmHealth InspectionProvide proof that residents' personal money that is deposited with the nursing home is secure.

September 4, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of West Hills Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
60min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
98.0%
98.0%
98.0%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
100.0%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.7%
70.0%
74.4%
62.9%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.8%
20.2%
19.0%
25.3%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.6%
23.6%
23.8%
21.2%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
8.4%
5.3%
5.8%
2.2%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
11.2%
14.6%
14.6%
16.3%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
8.1%
1.1%
1.1%
0.0%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
7.4%
3.2%
8.2%
10.8%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
2.7%
9.0%
5.3%
7.2%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.1%
1.2%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
4.2%
3.2%
2.4%
2.2%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
0.0%
2.1%
3.5%
5.4%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
2.0%
0.9%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.0%
91.5%
95.7%
96.2%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
83.1%
83.1%
83.1%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.7%
54.4%
54.2%
55.7%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
13.1%
11.2%
5.8%
5.9%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.4%
0.4%
0.9%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.8%
0.5%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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