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Manorcare Health Services-Easton

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Allen Jobes
    ★★★★★ in the last week

    Review from Joseph Jobes I spent several weeks at Manor Care in Easton PA. I was getting rehab. To learn how to better deal with a very bad left hip. The physical rehab. And occupational therapy and swallowing therapy team were very helpful. I will be going home to have my left hip replaced and will be coming back to Manor Care for rehab. The majority of the the staff is very professional and courteous. I truly enjoyed my stay.

  • Linda Marlow
    ★★★★★ 6 months ago

    The aids verbally mocked my husband's roommate, who, by the way has a PhD. Short staffed. I spoke with the head of this Manor Care on more than one occasion. She downplayed every instance I told her about. She got noticable upset when I told her they were short staffed, denying it, and wouldn't discuss it any ufrhter. In my opinion, they are a lost cause, with no inspiration to improve.

  • Hedwig Bachler
    ★★★★★ a year ago

    It should be called Manor Don't Care. What a horrible place. Think twice before you admit your loved one into their care. From the first day they made it perfectly clear that my father was not welcome there. The place is short staffed and they kept my father sedated. They called me multiple times a day to complain about my father's behavior. Shame on the entire staff, Shame on the administrator and shame on Megan the case worker for the horrible treatment. They made up a story to get rid of my father and took him to Easton Hospital. They said he was welcome back but eventually they had him re-evaluated and they had Eason Hospital call me to tell me he was not welcome back. Surprise Surprise!!

  • Dave King
    ★★★★★ a year ago

    My dad is currently there for rehab after breaking his leg. ( he does have a bunch of other health issues) He's only there because that's the one his insurance would cover. has been there for weeks. We have had nothing but trouble since from day one. Things like over medication. Refusing him medication he has taken for years because they said he is allergic to it. It took 4 days to get them to give it to him. Then their doctor not his. Theirs cut his dose in half. Never scheduling him to see an orthopaedist and when they finally did. They messed up getting him seen TWICE. Left him in a broken bed for 3 days because maintenance doesn't work weekends. On a daily basis they are Extremely slow to answer his bell for assistance ( well over an hour) to the point I've had to go hunt somebody down only to be told oh alot of people are on lunch and blown off. Eventually i looked up the number and called the front desk and they got somebody in there. Now his therapy progress report is totally wrong so his insurance won't pay anymore. It says he can stand with help. He hasn't stood or been allowed to put weight on his leg since he's been there! IT IS BROKEN! In a splint and broken clean through both bones right above his ankle. I can't think of anyone who would be standing in that condition. They've gotten meals wrong and fed him things he's allergic to. He's had a cd player. Phone and electric razor go missing. Which coincidentally were the only things he's had there that were remotely close to worth stealing. I will admit i have seen about a handful of the staff that treats the patients like they know them personally. But the rest treat it like an old person wharehouse. When you talk to the administration all you get is run around. They say all the right things but nothing changes. I WOULD SERIOUSLY AVOID SENDING YOUR FAMILY THERE IF IT'S AT ALL POSSIBLE. It's hard knowing you have no choice but to have your loved ones in a place that you wouldn't let take care of your dog. The one star i gave is light years more than they deserve but it made me give one..... First let's get something straight. Its not we have had its WE ARE HAVING! second you have been talked to about it no less than once a week since he's been there. And NOTHING has gotten better. That's not an exaggeration. Literally nothing! Then you come on here and give that reply so it looks like you care to people reading these reviews. I have to say. That's kind of insulting when like i said before you say all the right things just to shut the families up follow through on NOTHING

  • Colleen Pollaro
    ★★★★★ a year ago

    Called them this afternoon because my nana was crying because she wasnt up and out of bed this place went above and beyond to get my nana up and out of bed. I appreciate it and being that my nana got a new chair we were able to find out that the new chair will be evaluated by rehab. Tommorow thank you

About Manorcare Health Services-Easton

General Information

Legal Business NameManor Care Of Easton Pa LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 19, 1982 (36 years)
Capacity227
Residents191
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services-Easton

Manorcare Health Services-Easton was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 30, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
BSomePotential for Minimal HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

March 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

March 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

October 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

August 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services-Easton require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 15min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.2%
97.6%
97.6%
97.6%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.1%
100.0%
98.8%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.4%
37.1%
45.0%
46.0%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.4%
22.7%
25.0%
21.5%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.9%
10.2%
14.8%
7.1%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
16.9%
11.8%
13.2%
12.7%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
16.9%
15.1%
17.6%
18.8%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
1.5%
2.0%
0.6%
1.7%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
3.4%
5.6%
6.9%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
0.0%
0.9%
2.5%
2.5%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
8.1%
5.9%
4.2%
7.3%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
2.6%
1.9%
4.2%
4.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
5.7%
3.9%
1.4%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.7%
89.1%
89.3%
88.6%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
84.6%
84.6%
84.6%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.5%
76.2%
76.2%
80.8%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
2.9%
3.1%
3.3%
1.3%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
0.9%
1.1%
1.8%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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