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Old Orchard Health Care Center

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I worked here in 2011 and again in 2016. I give it 2 stars, one each for cleanliness and food quality, both were better than expected. The nursing staff had a handful of truly caring people. The majority of the aides were either on their cell phones or watching residents' tvs, ignoring call bells for up to 60 minutes was the norm. I would hesitate to put my worst enemy in there.

  • ★★★★★ a month ago

    When you first leave your loved one there they make you think they will be the best place.NOT! We repeatedly asked for things and the paid no attention to us.They did not keep us informed of daily changes.They didn't even give us a chance to go through our loved ones things before they stuffed everything in plastic bags and shoved it into storage.Dont leave your loved one here .

  • ★★★★★ 2 weeks ago

    After seeing how facilities for the elderly are run I cringe at the thought of aging and hope I pass suddenly. I had to witness my mother who broke her hip go to Old Orchard a supposed wonderful rehab LOL SERIOUSLY! I went EVERYDAY and good thing I did my poor mother who had alzheimer's disease already in distress was placed there for rehab, I feel the only ones who possibly may actually be doing their job are the PT's. Numerous times I found my mother shivering and sitting in her wheel chair for hours instead of being in bed with her feet elevated due to her edema. Several times I adjusted the temperature in her room for her comfort and on a daily basis the aides (who due to being over weight) would adjust it for their comfort. Almost EVERYDAY my mother wasn't dressed had on (barely covering her shoulders a hospital gown. When I would go out to the desk they would tell me her laundry wasn't back well I bring more clothes the next day only for them to never return. Aside from what many may feel trivial things on the date of discharged due to our wonderful medicare system only rehabing her for 20 days I was told she would be discharged with an ordered wheelchair along with her list of meds and discharge instructions sent to the assisted living she was released to. NEVER SHOULD ANY family member have to observe what I did on the discharge day. One the social worker Amanda K. Made promises that were never met my mother was transported without a wheelchair (yea,,, imagine a metal rod shoved up your femor bolted to your hip and your now sent w/o a comfortable wheelchair. OH WAIT... did I mention that OLD ORCHARD when called by the facility she was being received on was told they DO NOT FAX her med list!!! That they would send it physically with her??? WHY?? in this day and age WHY?? Why did they feel it necessary to put someone threw the pain of the next facility not to have her pain meds ready and ordered to give to her when she arrived. I'm sickened at how this facility operates it's bad enough medicare pushed her out the door with such an awful surgery. Might I add just for the record my mother who WAS walking with a walker will NEVER walk again, even if it was just to use walker for bathroom assistance. It's bad enough our goverment lets us down and now the facilities that get funded by medicare are heartless also.

  • ★★★★★ a year ago

    They start out making you feel like they will take great care of your loved one. Spend your time there and question everything. Two of the nurses we had there are outstanding. The rest just don't want to be there and it's clear it's just a paycheck. The aides are either great or a complete waste. Caught some working their rears off while others will stand around and watch. The foul mouths on some if them would make anyone blush. When approaching the staff with issues it's pass the problem time. No one will take responsibility or fix anything. Toilets broken for over two weeks unable to flush, and not sure if it ever got fixed. Some aides playing pass the patient care because I don't like you game. Call bells going unanswered while people sit at a desk. I personally pressed the call bell and the quickest response time was 2 minutes with longest over 10 minutes and I finally cancelled it.When you need someone you just go get someone because the call button is just a " oh you need something button" that might get answered. You see family members screaming to get assistance because no one comes to check on you. Saw a woman who was confused who soiled herself and employees were complaining who stinks and not changing her. She couldn't help it. Why are you complaining about doing your job? Just go help her and not embarrass her in front of visitors. This same lady wanted help eating and was told she didn't need any help go eat. All I could think was maybe she wanted company. Absolutely no compassion for humanity. If your loved one can't go to the bathroom themselves, feed themselves, and provide self care, this is not the place for them unless you plan on spending tons of time there advocating for them. When you do...plan on push back from many. I can't imagine what they are like when family is not around. But do let me say again there are 2 excellent nurses there who are miraculous and a handful of aides who will take care of your family. There just are not enough of them there for the right reasons. I am sorry we ever used them, will never do it again, and will never recommend this place for anyone who cannot speak up for themselves.

  • ★★★★★ a year ago

    i live in NYC and had to make a decision sight unseen as to where to send my mom after she had a golf ball size cancerous tumor removed from her occipital lobe. She has short term memory deficiencies after surgery and is now also visually impaired. She had been in their care for 48 hours and they just allowed her to sign out and LEAVE on her own with out her anti seizure or blood pressure meds. I over heard the nurses telling her she could sign out if she wants to, deprive her of Tylenol for 4 hours and her nicotine patches. Now she is on her own with no meds and no one to take care of her. Heed the warnings you read about this dump of a place.

About Old Orchard Health Care Center

General Information

Legal Business NameOld Orchard Health Care Center Easton Pa, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 12, 2001 (16 years)
Capacity180
Residents169
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Old Orchard Health Care Center

Old Orchard Health Care Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaint+InspectionTry to resolve each resident's complaints quickly.
CManyPotential for Minimal HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
BSomePotential for Minimal HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.

October 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Old Orchard Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.2%
98.0%
98.0%
98.0%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
96.2%
99.2%
100.0%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.0%
47.5%
50.7%
50.8%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.9%
31.9%
28.7%
20.2%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.2%
13.3%
32.7%
18.7%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
11.1%
13.1%
14.0%
13.0%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
19.3%
21.2%
18.3%
9.2%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
0.8%
3.8%
4.4%
5.5%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
6.2%
3.9%
4.9%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
0.9%
1.0%
0.0%
0.9%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
0.0%
3.1%
4.7%
3.3%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
4.4%
4.5%
5.3%
4.8%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
0.9%
0.0%
1.7%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.8%
82.2%
78.7%
82.6%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.7%
77.2%
77.2%
77.2%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.8%
72.3%
73.2%
67.1%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
1.0%
4.5%
5.0%
6.5%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
2.8%
2.1%
1.6%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.5%
0.4%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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