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Richland Healthcare And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Pennsylvania
  3. Johnstown Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Annette Bernazzoli
    ★★★★★ 4 months ago

    My mother was here for about 10 days and received excellent care. It's clean and welcoming and the staff is helpful to family members. My whole family was impressed and we would recommend it to anyone.

  • Jenaro Rodriguez
    ★★★★★ 4 months ago

    I never walked in the door and I never will. I called to find out if a man for whom I am power of attorney had be transferred back to Richland Manor from the Hospital. I had been out of town. The woman who answered the phone was, I hope, not a direct caregiver for the elderly. She answered the phone with a huge sigh. I politely asked if the gentleman in question was a resident in Richland Manor. I did not request any other information. The woman said 'all I can tell you is that he's not here.' I then asked if there was another nurses station in the rehab section. The woman heads into advising me on the HIPPA laws. I informed her that I have been an RN for 45 years and am quite a prized on the HIPPA laws. I am quite sure that those laws don't preclude me from knowing if there is another part of the building where my friend could be located. At no point did I ask her any questions at all about my friend. She gave me a run down on the building. I thanked her and remarked that in answering my question about the layout of the building no law was violated. She then said "if you want to know so much why don't you come down and ask for a tour." That she seemed quite comfortable with being rude told me that this type of attitude is business as usual for her. In a long career I have worked long term care both at HAIDA Manor and at Laurel Crest. I know that we were extremely busy. But I never found the need to be bald face rude to someone who was just asking a simple question. It is not like I was badgering her for information. I ended the conversation by telling her that she was rude and that if I worked with her I would be notifying someone. Staff like this woman make coming to work a misery. They suck the marrow out of their coworkers not to mention the effect on the residents Their negative attitude brings out the worst in people. We all love those who make us feel good about ourselves. The world is in such miserable shape that any bit of kindness goes a long way. Everywhere we read about the lack of civility. Maybe you can't be nice but you can at least be decent. Maybe you can't make the world a better place, but could you at least not make it worse. I won't be coming for a tour anytime soon. CKR

  • Lauren Sabo
    ★★★★★ a year ago

    The employees at this place had smiles on their faces and bad intentions behind them! My grandfather was there. He came home with bed sores and it would take to much typing for me to explain all the wrong things I witnessed and heard. So I strongly advise against anyone sending a loved one here!

  • David Allen
    ★★★★★ a year ago

    I am 46 years old, and I was admitted to Richland Healthcare and Rehabilitation after a particularly awful car accident. This was a very bad experience and I strongly suggest avoiding this facility

  • Matthew Wilson
    ★★★★★ 2 years ago

    Grandfather was in for rehab and left with pneumonia is currently on a ventilator. Ants crawling on the walls in his room. Horrible care with big smiles. I wouldn't send my pet goldfish to these inept "caregivers"

About Richland Healthcare And Rehabilitation Center

General Information

Legal Business NameGuardian Elder Care At Johnstown LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 3, 1983 (36 years)
Capacity97
Residents92
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Richland Healthcare And Rehabilitation Center

Richland Healthcare And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide resident groups or resident family groups with private space to meet.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

January 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

September 9, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
FManyPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Richland Healthcare And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 45min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 25min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
100.0%
100.0%
100.0%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.0%
60.0%
60.0%
60.0%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.4%
17.7%
21.5%
21.1%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.2%
31.2%
20.1%
16.8%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
13.8%
15.2%
17.6%
14.5%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
5.1%
17.7%
6.2%
8.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
3.0%
4.4%
2.7%
3.8%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
25.5%
25.8%
13.4%
15.7%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
6.7%
9.8%
5.9%
10.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
3.0%
1.4%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
7.6%
7.2%
4.1%
3.8%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
3.9%
2.8%
3.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.2%
78.2%
89.5%
89.2%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
85.1%
85.1%
85.1%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.0%
49.3%
50.6%
60.9%
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who made improvements in function
22.5%
20.0%
24.5%
25.0%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
0.0%
1.1%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.8%
2.8%
2.4%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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