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Highland Park Care Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • jean janiec
    ★★★★★ 2 weeks ago

    My mom was there for 6 months. The care that she got there was very good. The staff was kind and helpful. She made a few friends, and was treated with care and kindness til the end. They even took care of me and my family.. The administration staff worked with us on the financial end because I had no idea what I was doing. Even the reception women were always up beat and fun when we visited. They made a difficult decision a good one. Highland Park Care Center let me feel that I did make the right decision for my mom. Thank you for everything.

  • Sarah Cook
    ★★★★★ 2 months ago

    My son has been on the third floor for over a week now. This floor is very clean . The nurses have been wonderful. Highly professional and caring. I am a social worker and so my standards are pretty high. My son likes his PT and OT professional. I am there alot and have seen no maltreatment of other patients. I highly recommend Highland Park Care Center.

  • Amy Williams
    ★★★★★ 6 months ago

    This is a great facility my fiance is in there with two broken legs and he's getting up greatest care ever I'm proud of the nurses and the doctors in this building also physical therapy all staff are fantastic it's a great place for your loved one

  • Jenn Dougan
    ★★★★★ 5 years ago

    I HATE THIS PLACE!!! If you are looking into placing your loved one in a nursing home LOOK ELSEWHERE! They do not do much with their residents. All they do is place them in their wheelchairs an place them in one big room and thats where they stay. No TV, no entertainment, NO NOTHING!. My grandmother was housed here and it was the biggest mistake ever and it cost us her life. Their "nurses" didnt catch that she was sick or just overlooked it. Another thing is she was capable of walking when she went in there, they kept her in a wheel chair and she lost that privledge real fast. This place is not cut out for mice let alone our loved ones. I will never forget what they did to my family, so please I do not want this or something like this to happen to anyone else, please look elsewhere

  • A Google User
    ★★★★★ 7 years ago

    I have mixed reviews about this facility. I think it is better than HCR ManorCare of Monroeville who rarely had my mother out of her bed, but I don't know if it meets the 4 star rating it was given by the state. My parent has been there since last year. I have met with staff on various occassions about giving her therapy but my requests seem to be ignored. It is as if once u have a stroke what is the point of trying to rehab the person to help them to get back to some normalcy. One item was taken by staff from the room. The food is horrible and many of the patients don't like it. I think pig slop is better. I also tend to find her clothes soiled a lot with food. One nurse even told me I could clean her up after she vomited. I also sat in my car in their parking lot and witness kids trying to break into cars when they saw me they left. My father was in a nursing home too but it was too long ago for me to compare all...to this one. The main reason I keep her there is because of the makeup of the other patients in the facility.. But I am considering moving her.

About Highland Park Care Center

General Information

Legal Business NameHighland Park Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 29, 1988 (29 years)
Capacity144
Residents119
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highland Park Care Center

Highland Park Care Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 9, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.
DFewPotential for HarmHealth InspectionUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.
BSomePotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

October 8, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
BSomePotential for Minimal HarmHealth InspectionHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highland Park Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 20min
ReportedExpected
RN
3hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.1%
99.1%
99.1%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.5%
47.6%
62.5%
57.1%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.9%
15.8%
17.9%
16.7%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.2%
33.7%
19.3%
20.5%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
7.2%
15.4%
12.0%
8.8%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
15.8%
22.8%
20.6%
7.9%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
13.0%
1.5%
0.0%
2.3%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
3.9%
4.7%
2.6%
4.6%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
2.9%
6.2%
12.0%
5.6%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
4.9%
1.0%
3.7%
1.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
1.0%
2.8%
2.6%
2.8%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
3.0%
2.2%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
5.8%
0.9%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.0%
98.5%
97.2%
96.8%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
99.3%
99.3%
99.3%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.5%
67.7%
55.6%
45.6%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
28.1%
14.5%
0.0%
0.0%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.5%
2.7%
3.9%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
3.6%
1.8%
1.9%
4.8%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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