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Manorcare Health Services-Green Tree

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  3. Pittsburgh Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Clarissa Moorefield
    ★★★★★ 3 months ago

    Im seeing a lot of people with the same issues my husband experienced while there in Greentree as well as Bethel Park the nurses and aides including management did not care for my husband's voice on how to administer his care that made him comfortable. We were told he was within his right to ask for the type of care that made him comfortable but yet the aides did why they wanted if they wanted and when he asked to be changed and treated a certain way he was ignored and he got frustrated and snapped. But he was labeled a nuisance and because no one wanted to correct the issues. And that is apparent from the reviews I have read the same thing is continuing. But we plan to get to the bottom of it soon. Nobody wanted to do their jobs.

  • Michael Fehl
    ★★★★★ 7 months ago

    My dad lived there in Assisted Living from December until June. He really liked living on the third floor. They took very good care of him while he battled end stage COPD. They sent him to the hospital often towards the end, when he needed it. I appreciate the care he received. Thank you for helping him be as comfortable as possible his last days. You really made a difference.

  • Cynthia Segriff
    ★★★★★ 4 months ago

    Hi Cindy Segriff here!!! I just left Manor care in Greentree yesterday after a 2 week rehab there for a total knee replacement. I had a great experience there. The food was modest and the surroundings were kept clean. These are the RN's that couldn't do enough for me, Alisha, Jamilla, Heather, Aaron. They were the Florence Nightingale's of my floor. They really put the meaning back into nursing! You should have more like them. Now onto Physical Therapy. My hat goes off to Maria!!! Without her I wouldn't have accomplished my goals to go home. She became my friend during my stay and I will never forget her compassion and kindness and determination to help me walk again. She was awesome Maria played the major part in my recovery. My Occupational Therapist were Lisa and Jenn they were both great and worked with me daily teaching me ways to do for myself I never knew, thank you ladies. And last but not least the Nursing Aides, Lee is number one in my book. Lee had so much compassion and cares for all his patients he is most excellent at what he does. From the day I arrived to the day I left Lee was there for me. I'm planning to have my other knee done in the future and am going to do my rehab again at Manor care in Greentree...

  • Debbie Brush
    ★★★★★ 4 months ago

    Worst care ever. My daughter has ms and was not given her meds for the first 5 days she was there. Left the social worker 5 messages and never got a response. Nurses yelling at her because she was unable to move her broken leg. WHAT DO YOU NOT UNDERSTAND THE GIRL HAS A BROKEN LEG AND MS. I would not even put my worst enemy here

  • Donna Thompson
    ★★★★★ a year ago

    My dad was sent to Manor Care after a 3 week stay in the hospital. He needed physical therapy to help him get some strength back. Manor Care Greentree went above and beyond our expectations. Our dad could barely move and was emotionally depressed. The nurses, doctors and physical therapists all kept him moving forward and he has excelled further than we could imagine. He is being discharged tomorrow and the discharge nurse was so helpful explaining all of the instructions to me today. They even set up the aftercare and a few appointments for him. I cannot say enough good things about Manor Care. What a blessing for my dad and our family.

About Manorcare Health Services-Green Tree

General Information

Legal Business NameManor Care-Greentree Of Pittsburgh Pa LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 7, 1987 (31 years)
Capacity180
Residents150
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services-Green Tree

Manorcare Health Services-Green Tree was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

October 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

May 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services-Green Tree require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 10min
1hr 20min
ReportedExpected
RN
4hr 5min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.1%
97.1%
97.1%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
94.6%
92.5%
95.8%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
61.7%
52.1%
43.8%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.7%
19.7%
20.0%
18.3%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.9%
21.5%
17.1%
12.3%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
14.8%
13.1%
12.9%
8.2%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
13.9%
25.0%
16.2%
12.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
17.0%
9.8%
5.4%
9.5%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
6.8%
5.7%
3.0%
4.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
9.6%
5.6%
7.2%
3.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
2.3%
2.3%
1.1%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
4.3%
4.3%
5.4%
2.1%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
3.2%
3.3%
2.2%
1.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.9%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.2%
95.0%
96.7%
95.5%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
85.6%
85.6%
85.6%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.4%
62.4%
61.1%
57.8%
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who made improvements in function
10.0%
11.1%
9.4%
8.7%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.3%
1.1%
2.8%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.2%
0.3%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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