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Manorcare Health Services-Northside

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  2. Pennsylvania
  3. Pittsburgh Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • James Woods
    ★★★★★ 6 months ago

    My mother needs 24/7 care.The staff is patient and gentle. The room is cleaned every day and deep cleaned on a regular basis. Special care was used to find equipment that fits her small frame. The food is good and there is plenty.

  • Thomas Leaver
    ★★★★★ 2 months ago

    WORST NURSING HOME IN THE ENTIRE UNITED STATE AND MOST COUNTRIES I SWEAR TO GOD. HALF STAR RATING I GIVE THEM AND I AM BEING GENEROUS. MR. LEAVER. ?

  • Sgt Taylor
    ★★★★★ 5 months ago

    This facility doesnt smell like urine . Much better than south hills greentree

  • Dawnn Monique Clisby
    ★★★★★ a year ago

    My experience has been completely horrible. My Dad has dementia and they treat him as if he does not exist. He is never bathed or clothed. The clothing that I bring in on a weekly basis is stolen. They have you complete forms to get the clothing items replaced and then its never replaced. When I visit, it hurts to see my Dad, because he looks homeless. I made them aware that My Dad keeps complaining about his eyes and that he cannot focus. I keep asking for them to arrange an eye exam. And they still have not. The workers are understaffed and they do not care about your loved ones there. They treat them without compassion, care and respect. Its not fair to our loved ones. I am working on getting My Dad out of that place. A family member of mine put My Dad in there without consulting me. So now I have to do what I need to do to get him My Dad out of there. Attorneys will not take the case because they want my Dad to have broken bones, or open bed sores before they will help. What happened to practicing the ethical principals of the law, instead of the business side? I have held several meetings with the administrators and even called the ombudsman, and they had the nerve to tell me to MOVE my Dad immediately instead of addressing the internal issues in that place. Also, went to the state and filed a formal complaint with the Department of Health. They were not helpful at all. They are going to protect the medical facilities. They found no abuse or neglect. I will not stop until he is out of Manor Care North Side. We will not be ignored! Allegheny Bar Association is my next move. Do not put your loved ones in this facility at 2170 Rhine Street Pgh, PA 15212. I love my Dad and I will not stop until justice is done.

  • Susan Kinney
    ★★★★★ a year ago

    I was here for two weeks and was ignored by the aides quite often. The nurses were nice, but the kitchen staff spent most of their time watching tv and not really caring about the residents. The kitchen staff would take over the tv and not let anybody change the channel, they were rude and outright nasty at times. I would not recommend leaving anybody here.

About Manorcare Health Services-Northside

General Information

Legal Business NameSky Vue Terrace-Pittsburgh Pa LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1984 (35 years)
Capacity100
Residents94
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services-Northside

Manorcare Health Services-Northside was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
BSomePotential for Minimal HarmHealth InspectionEncode each residents assessment data and transmit these data to the State within 7 days of assessment.

February 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services-Northside require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 20min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
60min
1hr 10min
ReportedExpected
RN
2hr 50min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
98.8%
98.8%
98.8%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.1%
93.9%
94.0%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.5%
33.3%
32.4%
25.7%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.8%
19.7%
16.4%
16.7%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.2%
21.2%
6.8%
8.6%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
21.3%
21.6%
16.1%
19.6%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
10.0%
22.8%
23.2%
29.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
8.7%
9.9%
6.0%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
2.2%
7.5%
12.2%
11.8%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
5.3%
2.3%
2.2%
1.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.3%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
6.8%
5.8%
3.7%
7.2%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.2%
2.4%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
1.3%
0.0%
2.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.1%
80.6%
75.7%
58.3%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.6%
78.6%
78.6%
78.6%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
93.2%
95.7%
-
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
17.4%
15.4%
-
-
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.7%
1.1%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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