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Manorcare Health Services-Pittsburgh

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Asia Holyfield
    ★★★★★ a month ago

    I worked as the Business Office Manager at this facility and I can not give enough kudos to the team there as a whole. Willow, Nursing Home Administrator, was always willing to help in any capacity as needed. She was not an Administrator who felt that she was above the small tasks to keep the building up and running. She is very involved and concerned with the quality of care that is provided to the residents. The nursing staff is excellent and go above and beyond to ensure that all residents are taken care of. I would suggest this facility to anyone who asks, whether it be for employment, personal care, or care of a loved one.

  • Jesse Flewellen
    ★★★★★ in the last week

    I Jesse Flewellen have been an employee here at manor care Pittsburgh for 18 years now I have seen people come and go but I must say within the last two years I have noticed a lot of changes and for the better our management team is very responsive and caring for the most part it's like having an extended family Just recently I had a sister who needed some therapy before going back home. I know she was very trying for the staff but no one mistreated her and they gave her great care and the therapy was excellent even though she didn't want to participate and became very rude. Even her doctor checked all her records even from the hospital and was able to regulate her medication. When she first came in she was barely able to write her name or walk within a week she was combing her hair and getting dressed by herself and even her husband said that she was not able to to do it before. Now I have always been proud to work for Manor Care Pittsburgh but the level of respect that I have for every one has increased dramatically. I can never thank this facility enough for getting My sister back on her feet. I could go on and on Willow the administrator down to housekeeping. I truly love each and everyone of you and I am so proud to be part of your team!

  • Barbara Ziker
    ★★★★★ 2 months ago

    My mom was in Manor Care on S. Negley for about 10 days between hospital stay and returning home. The staff, on the second floor, were very friendly and helpful. The various therapy professionals, physical, occupational and speech, were also very supportive and great at their job. The facility is kept very clean.

  • Clare Collins
    ★★★★★ 4 months ago

    My father was admitted to ManorCare for rehab after being hospitalized for pneumonia. The staff in the MedBridge unit went out of their way to care for him. We are very grateful for the exceptional care he received from a very caring staff.

  • Renee Asher
    ★★★★★ 6 months ago

    I am a current resident at Manorcare. I like this place. It is not a lockdown facility like Highland Park. It is very pleasant. I have received excellent care at Manorcare Negley. I have been here twice. I had both a broken ankle and a diabetic foot wound. Both have healed thanks to the care at Manorcare. I have no hesitation recommending Manorcare to anyone.

About Manorcare Health Services-Pittsburgh

General Information

Legal Business NameHeartland Of Pittsburgh Pa LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity197
Residents172
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services-Pittsburgh

Manorcare Health Services-Pittsburgh was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 5, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services-Pittsburgh require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
3hr 15min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.7%
89.5%
89.5%
89.5%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
97.9%
100.0%
98.6%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.3%
36.7%
29.8%
33.9%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.2%
19.4%
19.0%
21.1%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.7%
18.0%
7.6%
16.3%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
11.3%
9.0%
12.7%
10.6%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
23.3%
20.7%
17.7%
17.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
7.4%
4.9%
2.9%
2.2%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
12.9%
12.5%
10.7%
14.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
6.7%
6.3%
8.5%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
0.7%
2.1%
2.9%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
2.6%
3.4%
2.9%
4.3%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
0.6%
0.6%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.8%
90.3%
90.0%
86.6%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
81.6%
81.6%
81.6%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.6%
79.1%
80.8%
70.2%
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who made improvements in function
25.5%
19.3%
24.6%
22.7%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who self-report moderate to severe pain
4.3%
3.1%
3.3%
1.7%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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