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Southwestern Nursing Care Center

  1. Skilled Nursing Home Facilities
  2. Pennsylvania
  3. Pittsburgh Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Bonnie Acuff
    ★★★★★ in the last week

    I wish I could give less than one star. Please reconsider if you are planning on sending a loved one here. Where to start!!!!! The nursing care is almost nonexistent. On the last day of my mom's stay, we walked into the room and my mom was audibly wheezing and having trouble breathing. I personally when to speak to her nurse asking that she evaluate the situation....2 1/2 hours later she came in with her stethoscope!! (That was after repeated requests that she come to her room.) She proceeded to check her oxygen saturation which was 80! Very very low. The nurse commented that that was not accurate...yes it was accurate! This nurse was not able to assess my mom's status accurately and did not see she was in need of emergent medical care. Her doctor was just as bad, as when I spoke to him he hung up on me. We sent her to the hospital wher she was diagnosed with a pulmonary embolism. She sadly was placed in hospice and died within the week. We voiced our concerns repeatedly about her care but it fell on deaf ears. My sister repeatedly asked to get my mom up out of bed, and that never happened in the three weeks she was there. I was told by the director the day after my mom went into the hospital that her room would be held because they were not in any need of female beds. Well, the next day my mom's belongings were in the hall and another patient was in her bed. We were not notified!!!! The food was horrible!!!! On day one they brought her a ground up hot dog!!!!!! I saw powdered mashed potatoes that were still powdery. Food was always cold. It's so sad that these residents are forced to eat this food. My mom needed to be turned and cleaned at a minimum of every two hours. There was an aide, John, who was amazing. When he was on we knew she was being cared for, unfortunately he could not do her dressing changes as that was the responsibility if the nurses...who you seldom saw. My impression is these patients are there to die. A number of nurses made comments like.."Well your mom lead a good life" or "If I have to do CPR I'd crush her ribs". These comments were terribly inappropriate! Please don't send your family member here, we are forever regretful that we sent our mom here. Don't make the same mistake we did.

  • Jane Doe
    ★★★★★ in the last week

    Horrible place. Management doesn't care because the residents aren't their family. Hallways smell, floors are filthy, food is served cold, rooms are so small they can't accommodate visitors for both residents at the same time and most have only one TV for two residents. Staff ignores call bells and (heaven forbid) the residents have a toileting accident because they are left to lay or sit in soiled clothing and bedding, sometimes for hours. PLEASE DO NOT PUT YOUR LOVED ONE IN THIS PLACE.

  • Pamela H
    ★★★★★ 2 months ago

    This place doesnt even deserve a star. If you want your loved ones to survive dont take them to this place. Even the staff including the D.O.N. looks like they are all medicated They really dont.care about the patients, it just seems like they are warehousing people and keeping them over medicated. The place is rundown, it smells, I literally had to clean part of the floor in my loved ones room because it was sticky and dirty. They dont answer their phones and they dont tell the truth. They run out of food the basic like eggs, and they run low on linen. My loved one was in this place 6 weeks recovering from hip surgery and her health declined rapidly and she died. They didnt even have the decency to call the family and pay their respects. Did two State Complaints and nothing was done. STAY AWAY FROM THIS FACILITY YOUR LOVED ONE MAY GO IN FOR SHORT TERM CARE BUT MAY NEVER COME OUT!

  • Debra Huston
    ★★★★★ 7 months ago

    This is a great place to work. A lot of teamwork from the DON down . A lot of support. Challenging. Get to use your nursing skills. Rewards for hard work.

  • Julia Morrison
    ★★★★★ 5 months ago

    I've had 6 family members in this facility from 1990s to today (2018). My mother was a geriatric social worker - because she has MS, I've taken over her role. (She is cared for at home, and I have much skilled nursing experience because of it... but I am not a healthcare professional... just a seasoned veteran of the 'system.') I would give this place a 3.5 if that was an option simply because they havent kept up with building maintenance. If you are located in Jefferson Hills or the surrounding area, or use Jefferson hospital and associated doctors; southwestern is a logical choice. Adjusting to a new place is hard on everyone involved. Including you. Yes, you. You, and your family member have to make some adjustments. Write your family name on all the clothes. Dont leave valuables laying around. Learn to read medical charts to understand if medicines have been changed or how your family member is doing with their physical therapy and occupational therapy tasks. Visit your family member during a meal and help them eat. Help them with personal hygiene, clip their nails (nursing homes are not allowed to clip nails and the podiatrist only comes once a month), help them brush their teeth. If the room isn't clean enough for you, clean it... be active in your relatives respite care! Like many nursing homes there is a struggle to meet staffing needs, but those who do work here do care. While some things take longer or are not as thorough as one might prefer, nothing is ever not accomplished. Be direct with any request, and reasonable about the timeframe in which you expect things to be done. Talk to the people who work there; they are your allies. Say thank you and mean it... and be kind; the job is hard. Many reviews were so negative and that's not been my experience, so I feel compelled to write this in defense of the wonderful people who have helped me care for my family. While it's true that some minor renovations (automatic doors) would go a long way; it's the social aspect that really creates a place, and if you do not actively engage yourself in the care of your loved one, you will never truly know how many stars southwestern staff deserve.

About Southwestern Nursing Care Center

General Information

Legal Business NameSw Healthcare Center Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 22, 1987 (32 years)
Capacity118
Residents94
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Southwestern Nursing Care Center

Southwestern Nursing Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
CManyPotential for Minimal HarmHealth InspectionHave enough backup water supply for essential areas of the nursing home.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 19, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionOperate and provide services according to Federal, State, and local laws and professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Southwestern Nursing Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 40min
ReportedExpected
CNA
1hr
45min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.2%
89.2%
89.2%
89.2%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
100.0%
92.8%
87.7%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.3%
68.4%
63.3%
64.5%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.6%
14.3%
15.2%
13.3%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.0%
32.6%
35.2%
31.7%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
9.6%
9.6%
7.8%
6.7%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
13.8%
18.8%
14.5%
16.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
18.0%
15.7%
12.3%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
5.3%
3.8%
2.7%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
6.4%
4.7%
10.5%
4.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
1.1%
1.1%
0.0%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
4.4%
3.3%
1.2%
1.2%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
2.8%
1.6%
0.8%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.3%
66.0%
50.3%
48.3%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
56.1%
56.1%
56.1%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.5%
57.7%
59.0%
52.6%
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who made improvements in function
27.8%
17.9%
17.6%
20.6%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who self-report moderate to severe pain
4.5%
2.0%
0.9%
1.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.4%
0.3%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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