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Upmc Heritage Place

  1. Skilled Nursing Home Facilities
  2. Pennsylvania
  3. Pittsburgh Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Pittsburgh Pistolvania
    ★★★★★ 3 months ago

    My mom Deborah Boehm was a patient here & quite frankly it was the best experience we've ever had with a Nursing / Rehabilitation facility. The staff is very friendly and actually care about the patients. If I could give this place 20 stars I would. If you have a choice to come here I recommend you do.

  • Robert Borges
    ★★★★★ 5 months ago

    Hello I'm a current patient at this facility in Squirrel Hill PA. The facility is beautiful and very clean. I will be leaving Heritage Place in a few day's going back home. I've been convalescenting here over 3 week's and my injury is healing well and it's time to get back home. Per all the staff and aids have all been great, attentive. The charge nurse's Rachel, Rob, Arlene, the overnight nurse have been a pleasure plus there aids too. Poly and Lana are a God send, I will miss them. The PT have also been awesome with me and my rehabilitation. The food is scaled at 70/30 but is ok. Portions are good and many quality choices. The rest of the administration is top notch and caring. So if your able to qualify to Heritage Place in squirrel Hill and they have a bed available go for it. It's in a great and safe m Neighborhood and close to everything. So I give 5 Stars Plus to .Heritage Place and keep Up the great work for all your patients. Regards, a current and soon to be discharged patient. RB ,

  • Chuck Beran
    ★★★★★ a year ago

    Everyone is so pleasant to work with. My PT trainer is excellent. He knows exactly what I need to regain my balance. The reason I am here.

  • Robert Lanious
    ★★★★★ a year ago

    If I would recommend a skilled nursing facility this would be one of the very few I would.

  • Nancy Stoughton
    ★★★★★ 2 years ago

    I was there back in 2015 and either had a reaction to medication or some other probable neurological episode. I was taken to the hospital - and when released told i couldn't come back there because i smoked. There were others there that smoked and staff and administration were well aware of this since there was a camera outside! I was never given a choice to stop and come back there. This was surely discrimination because others who smoked had been there several years. Many Staff also smoked and told me where to go! Like i said a true case of discrimination!!! One star to the administration (and i had to give it one star otherwise i couldn't post!)

About Upmc Heritage Place

General Information

Legal Business NameThe Heritage Shadyside
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 9, 1987 (32 years)
Capacity143
Residents111
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Upmc Heritage Place

Upmc Heritage Place was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 16, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,932 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

September 15, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Upmc Heritage Place require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 5min
1hr 15min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
97.9%
97.9%
97.9%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
97.8%
96.5%
94.4%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.5%
42.4%
47.2%
51.7%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.7%
5.7%
5.8%
11.8%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.8%
22.7%
21.0%
24.5%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
11.0%
14.0%
16.2%
15.5%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
26.2%
22.4%
27.7%
22.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
8.1%
6.7%
5.8%
19.1%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
4.2%
4.2%
1.4%
6.9%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
13.2%
12.8%
14.7%
15.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
1.2%
1.1%
2.3%
1.1%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
3.5%
3.3%
1.2%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.8%
0.9%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.8%
91.6%
89.5%
88.2%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.7%
88.4%
88.4%
88.4%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.4%
70.3%
58.5%
59.1%
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who made improvements in function
27.6%
34.0%
26.4%
24.2%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
1.5%
2.2%
1.5%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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