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Village At Pennwood

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Courtney Trayer
    ★★★★★ 3 months ago

    I visited with a friens to see his grandma i never n my life ever saw a manenger be so rude to the patient's any where i tried to report her and all they could tell me was the patient wasnt my relative there wasnt much they could do but in my opnion how does a mangener get to talk so rude like that and still have her job i will never semd my loved ones here

  • judy napoletano
    ★★★★★ 10 months ago

    I TALKED TO VIVIAN CAPRETTA TODAY DECEMBER 11 2016 SHE SOUNDED PRETTY GOOD I WILL KNOW MORE WHEN I GET IN TO SEE HER THE STAFF SEEMED PRETTY NICE ALSO

  • Raquel chambers-gilbert
    ★★★★★ 10 months ago

    My Father was placed at the Village at Pennwood for a short term stay. I didn't like the Village at Pennwood because it was understaffed, lacking: rn, cna, lnp, etc, the building is very old and run down, and the food is nasty(without taste/favor). When I complained to the Director of Nursing and Administration about situations regarding the treatment of my Father; they took my complaint very lightly and brushed me off with empty words. Since, they are very short staffed; patients are often neglected and have to do the best they can pushing themselves in a wheelchair up and down the ramps or in and out of the elevator to get outside, the rooms are some times uncleaned, poorly maintained, and the staff do yell at Dementia patients. The patients can only sit outside in front of the building you see in the picture, and walk the parking lot for exercise. The business department at the Village at Pennwood want you sign away your love one, pension check over to them. When you can obtain assistance from ADHS for long term care to cover cost for your love one, the social worker will not do referrals for your love one if you ask them too, because you want to transfer them out to a better place.(No Help at All) There is only one cordless phone that is shared by 27 patients on each floor. The cordless phone is often broken, not charged, and when working; the staff is very slow to get the phone to your loved one. There are no locks on doors, no WiFi for guest or patients, the rooms are painted dark colors that is not cheerful. There are no phone jacks in your loved one room, so can't get phone service for them. The staff there often share personal information with the patients to upset them or set them off in a Dementia state. The only pleasant experience I had at the Village at Pennwood, was my Father made a friend who was very caring and a Veteran like himself. The Village at Pennwood is not a place you want to send your loved one, unless you are ready to throw them away. The Village at Pennwood needs to be remodeled and they need to hire more staff(caring staff). The Village at Pennwood needs to have WiFi for guest(caregiver) and patients; not only the office staff. The staff and administration need treat all of the patients and their caregivers with respect and dignity.

  • Paula Starling
    ★★★★★ 7 months ago

    This job

  • divad orassam
    ★★★★★ 3 months ago

About Village At Pennwood

General Information

Legal Business NamePennwood Operator Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1992 (25 years)
Capacity126
Residents99
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Village At Pennwood

Village At Pennwood was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 19, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
GFewActual HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

June 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

October 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Village At Pennwood require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 15min
2hr 15min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
1hr 5min
1hr 15min
ReportedExpected
RN
5hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.6%
93.6%
93.6%
93.6%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
92.2%
91.1%
92.1%
94.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.6%
42.9%
40.0%
57.8%
56.7%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.3%
21.9%
20.7%
20.5%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.5%
13.0%
21.5%
21.6%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose ability to move independently worsened
19.4%
16.2%
7.5%
6.6%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who received an antipsychotic medication
20.0%
20.2%
19.5%
26.6%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents whose need for help with daily activities has increased
9.0%
4.2%
4.9%
6.5%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who self-report moderate to severe pain
13.3%
3.9%
1.0%
2.3%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who lose too much weight
10.6%
6.0%
1.8%
8.2%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of high risk long-stay residents with pressure ulcers
12.5%
11.5%
4.3%
2.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who have depressive symptoms
3.1%
2.9%
3.1%
3.4%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a urinary tract infection
0.0%
1.0%
1.0%
1.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.9%
0.8%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.5%
63.5%
52.5%
63.9%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.6%
71.0%
71.0%
71.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.2%
59.7%
84.7%
85.5%
62.5%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who made improvements in function
21.7%
13.3%
14.3%
22.0%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
3.3%
2.9%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.7%
3.9%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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