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Pleasant Acres Nursing And Rehab Center

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  2. Pennsylvania
  3. York Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Melissa Strine
    ★★★★★ in the last week

    I am a 57 yr old native of York Pa. Pleasant Acres nursing home has always had a bad reputation! Unfortunately, my Aunt recently moved to this facility. I am horrified and sad that this is where my Aunt has to live out the remainder of her life. This facility is filthy! My Aunt is bedridden and is at their mercy. Only one time since I've visited her and there have been many, has someone come in her room to check on her bathroom needs. Her personal hygiene is ignored. Dirty matted hair with big pieces cut out of back! (I bought dry shampoo for her! I think I'm the only one using it!!! Hours of unattended care! The staff is nice enough when you see them however being nice doesn't equate to proper health care. I've sat with her many times through her lunch.The food is horrible except for the packaged food ie yogurt. Her tray is filled with things she does not eat! I personally ,would prefer to die than live at this facility! There are no excuses for York County or Premiere!! Everyone should be ashamed! I guarantee you, none of the " elitist" county or corporate people would have their loved one in such a place!

  • Jane Yost
    ★★★★★ a month ago

    Just visited a friend who is in a 4 bed room on the 4th floor.. The floors are filthy. Debris is visible. Room is hot. Walls are splashed by the entry door with brown fluid. On my way home to shower and disinfect my clothing. This place is disgusting!

  • Jackie Pena
    ★★★★★ 2 months ago

    The place has gone downhill since Premiere Health took over and all they care about is saving money and making it not caring much on how it affect residents. They got rid of security so basically anyone can go inside unnoticed if the receptionist is busy. Smoking should not be allowed in the building or out it smells like a smoke stack when you enter. Patient calls are not answered immediately. It could be a half hour or so for someone to answer. Not enough staff. Food is terrible and not suitable for some people. There are more issues that I can go on and on about. I cannot wait to get my mom out of there!

  • Ella Brady
    ★★★★★ 3 months ago

    This was where hospice placed my mother to spend her last days! She wanted to stay home and finish her journey but they insisted she would be better here. I say NOT! She was neglected and because she was a trach patient didn't have a voice to share her concerns. HORRIBLE place. Smells like smoke everywhere. Especially the lobby!

  • Olivia Peterson
    ★★★★★ 4 months ago

    They called me even though I do not have family in there and the lady was being rude and I'm a kid

About Pleasant Acres Nursing And Rehab Center

General Information

Legal Business NameCounty Of York
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 19, 1971 (48 years)
Capacity375
Residents351
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pleasant Acres Nursing And Rehab Center

Pleasant Acres Nursing And Rehab Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Pennsylvania Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionLet residents choose a personal doctor.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

April 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,142 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

July 27, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 22, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$118,573 fine
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

June 25, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,380 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pleasant Acres Nursing And Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
99.5%
99.5%
99.5%
95.8%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
99.7%
100.0%
100.0%
94.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.4%
50.0%
52.0%
54.5%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.0%
30.2%
29.6%
27.3%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.8%
16.6%
18.4%
22.8%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose ability to move independently worsened
21.5%
19.5%
18.1%
18.4%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who received an antipsychotic medication
15.1%
14.7%
12.8%
16.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
5.2%
5.3%
4.7%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who lose too much weight
3.4%
3.7%
5.3%
5.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of high risk long-stay residents with pressure ulcers
5.8%
5.7%
3.4%
8.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who self-report moderate to severe pain
1.8%
3.4%
3.2%
3.6%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who have depressive symptoms
6.1%
7.8%
6.5%
11.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a urinary tract infection
4.9%
4.9%
4.7%
4.6%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.7%
2.4%
1.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.7%
92.2%
89.8%
90.7%
83.0%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.5%
92.1%
92.1%
92.1%
82.5%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
57.1%
64.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
15.6%
11.9%
7.3%
21.6%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who self-report moderate to severe pain
4.5%
2.6%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
1.1%
0.0%
0.7%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017PA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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