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Orchard View Manor

  1. Skilled Nursing Home Facilities
  2. Rhode Island
  3. East Providence Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Nancy Cabral
    ★★★★★ 2 months ago

    This nursing home needs to be shut down, patient care is not a priority for this nursing home. My family member had fallen not once but twice and I was NEVER notified of this incident, I was informed by another patients family member. I approached nursing staff and they stated in their records that I was called and spoken too, I was lied to my face by a professional who we all trust would have our loved ones best interest at heart. This was not acceptable to my standards so I took the next step, I reached out to their so called "Upper Management" ....guess what no luck... Also their patients on the dementia unit are treated like animals with no sort of activity to stimulate their minds... the level of care is poor. So I then proceeded to make arrangements to move my loved one out of their care and into "Silver Creek Manor" in Bristol... my loved one was there for over 2 years and the level of care they received was amazing and patient care was their NUMBER 1 priority, also Silver Creek has amazing staff. My biggest regret was not getting the State involved and making this situation viral... if you read this DO NOT send your loved ones to this nursing home the pictures on the website are the only spots that look presentable. I work in a very similar field so my skills sets caught them of guard when I began to question their procedures...

  • Bob Francis
    ★★★★★ a month ago

    The best rehab, could not walk, now i can. .

  • Cheryl Coelho
    ★★★★★ 8 months ago

    Both my mother and mother in law have been to Orchard View..they were well taken care of! The staff..nurses..etc are caring and try to meet every need needed. Thank you for taking great care of them.

  • Lucien D Perron
    ★★★★★ 5 months ago

    I have been here for over a month and conditions here are well above average. Nursing staff is excellent although CNAs often don't speak intelligible English. Quality of care overall is excellent and reflect an ever present need for improvement. I came here to heal from a post operative sacral wound. I am also diabetic requiring 4 insulin shots per diem. I am paraplegic due to an assault and gunshot wound to my spine at thoracic 10. I applaud the efforts and look forward to getting back to my normal activities. Dr Ruggieri who I have been seeing since 1990 has been instrumental in assisting me and my needs since I left the Newport Rehabilitation Unit in May of 1990. He is the acting Doctor here and is excellent. Thank you for the tremendous support and pain coverage. Sincerely yours, Lucien D Perron

  • Marie Pezza
    ★★★★★ a year ago

    My daughter, Kayla has been a resident at Orchard View for the last several months and I can honestly say that the staff members at this facility are wonderful, kind and genuinely caring. Each staff member goes above and beyond their level of professionalism. They consider the residents in their charge as family; and it shows. I visit my daughter very often. Each time I am their, without their knowing, I've observed a genuinely sincere loving interaction between staff and residents. This is impressive to me and provides me with peace of mind knowing my daughter is in the best of hands. I applaud the entire staff at Orchard View for their continued effort to make each resident feel safe, loved and genuinely cared for. Professionalism at its finest!

About Orchard View Manor

General Information

Legal Business NameAthena Orchard View LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1978 (41 years)
Capacity166
Residents162
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Orchard View Manor

Orchard View Manor was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Rhode Island Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 4, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$29,543 fine
HSomeActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
CManyPotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Orchard View Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 20min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
45min
1hr
ReportedExpected
RN
4hr 15min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.9%
99.3%
99.3%
99.3%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
94.2%
98.6%
99.3%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.9%
50.8%
47.6%
50.0%
44.6%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.8%
19.5%
12.7%
17.9%
16.2%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.4%
16.7%
16.9%
14.1%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents whose ability to move independently worsened
16.2%
18.4%
20.5%
20.0%
16.6%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents who received an antipsychotic medication
14.4%
4.6%
10.6%
13.4%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents whose need for help with daily activities has increased
9.2%
7.2%
8.0%
8.3%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents who lose too much weight
6.3%
4.3%
1.1%
3.2%
4.6%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of high risk long-stay residents with pressure ulcers
4.6%
5.0%
3.0%
3.3%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents who self-report moderate to severe pain
0.8%
4.6%
1.5%
1.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents who have depressive symptoms
7.7%
6.5%
4.3%
4.9%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents with a urinary tract infection
2.1%
2.2%
2.2%
2.8%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
0.5%
0.5%
1.7%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.0%
0.0%
0.0%
0.0%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.6%
96.8%
96.8%
98.6%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.5%
96.8%
96.8%
96.8%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.1%
63.4%
64.7%
66.1%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of short-stay residents who made improvements in function
23.8%
23.6%
21.0%
19.1%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
1.1%
2.3%
4.3%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.6%
0.6%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017RI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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