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Greenville Skilled Nursing And Rehabilitation

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Amy Bettencourt
    ★★★★★ a month ago

    My grandfather was put here after his hip replacement for therapy. The therapy staff is awesome!!!!! However, the majority of the staff is awful. They do not consider the safety of the residents. I was visiting one day and I found a resident on the floor. After alerting a nurse, who gave me attitude, no measures were taken to be sure there were no broken bones or internal bleeding. Later on, the same day, my grandmother, went to visit and she found my grandfather on the floor. Again, no measures were taken to be sure there were no injures. That is 2 falls in a 12 hour period that were discovered by non-staff members. Better safety policies are a need at the facility. Very unacceptable.

  • Carol Drewes
    ★★★★★ a year ago

    We moved my aunt to Greenville in late November. She had lived in a private pay facility (Assisted Living, then Memory Care) for the past two and a half years and for a variety of reasons we wanted to find her another place. Despite the phone issue noted in another review (which admittedly was unnerving--and I live 20 minutes away!), I would rank this facility well. Phone service as since been restored. It has more staff and our experience on Sun Unit has been very positive. There are several very nice common spaces for visiting, a nice coffee cafe area and two other rooms for visiting as well as the cafeteria. My aunt has a roommate for the first time in her life, and much less living space, but despite that finds this facility better because a)not all the residents in her unit are advanced dementia patients so more of them say hello and talk to her b)there is more staff than at the other facility she was in c)she does not have to be in a lockdown unit (unlike where she was before--whether or not the patient was a flight risk, there was one level of security for the entire building) and d)there is a beautiful view of a lake/reservoir from the dining room, and the dining room is a separate room as opposed to the entryway of her former building. For non-flight risk patients there is also access to a large outdoor courtyard with trees, tables and benches on grass between a paved walkway. There is also more programming--the very first day she was there they had a local church choir in to sing Christmas Carols, something we had tried to help make happen at the other place and never could. The physical therapy provided is really helping my aunt and the staff are very safety conscious and patient. My only wish would be for a private room because my aunt's roommate has severe dementia and keeps her TV on a lot, but we are going to be able to buy noise-canceling headphones to address that issue.

  • Tami Toma
    ★★★★★ 3 years ago

    My Aunt is a resident in this center and honestly, much of her care is good. Most of the nurses and CNA's are friendly and helpful. There has been one nurse in particular who is extremely unprofessional and outright mean. Unfortunately, all efforts to alleviate this situation have been exhausted. The leadership refuses to effectively fix this problem. As a result, my poor aunt is afraid, extremely stressed and her physical health is declining. Now we have to consider the difficult task of moving her.

  • Tanya Barnett
    ★★★★★ a year ago

    No phone service for the entire facility for the past 3 days! Unacceptable! Had to drive up from NY on Christmas Eve to see that my mother-in-law was okay and bring her a cell phone which she can't use because there's no service!...there is no communication available! Outrageous!

  • A Google User
    ★★★★★ 8 years ago

    I am not a fan of nursing homes. I find them all the be dirty and stinky. I would say Haven Health is pretty average. Everytime I went to visit my grandfather there, I had to breathe through my mouth.

About Greenville Skilled Nursing And Rehabilitation

General Information

Legal Business Name735 Putnam Pike Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1990 (27 years)
Capacity131
Residents112
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Greenville Skilled Nursing And Rehabilitation

Greenville Skilled Nursing And Rehabilitation
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Rhode Island Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Greenville Skilled Nursing And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
50min
60min
ReportedExpected
RN
3hr 60min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.3%
99.1%
99.1%
99.1%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
96.3%
100.0%
99.1%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.8%
32.3%
44.4%
51.7%
43.0%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.8%
25.5%
22.1%
25.0%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.4%
25.7%
41.1%
21.2%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents whose ability to move independently worsened
27.2%
24.2%
23.7%
22.6%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who received an antipsychotic medication
26.4%
24.5%
37.1%
26.5%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents whose need for help with daily activities has increased
11.8%
8.7%
11.7%
1.1%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who self-report moderate to severe pain
5.8%
3.8%
4.8%
5.7%
6.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who lose too much weight
5.2%
5.3%
2.5%
6.2%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.0%
1.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who have depressive symptoms
2.8%
2.8%
1.9%
3.8%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents with a urinary tract infection
0.9%
0.9%
1.9%
0.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
1.8%
0.0%
0.8%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.8%
90.1%
83.6%
89.3%
81.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
87.7%
87.7%
87.7%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.9%
56.3%
74.3%
63.6%
71.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who made improvements in function
32.2%
25.5%
17.5%
10.9%
18.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
3.4%
4.3%
1.9%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.1%
1.3%
1.1%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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