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Oak Hill Health & Rehabilitation Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Cathy Benoit
    ★★★★★ in the last week

    I have been in the medical field for many years and I have NEVER seen a nursing home as horrendous as this!! My mother was only in this place about 2 weeks and was left in urine and feces on several occasions. Not once did anyone reposition her!! I did my best and would wash her and reposition my mom. The nursing staff is the most inconsiderate and uncaring and unproffessional that I have ever seen!! I can not count the times I was given a med cup with my mom's medications and was told "here you go, you deal with this"!!! REALLY?? My mom ended up being sent out after about 2 weeks and she had 3 bed sores that were down to the bone due to being neglected at this pit!!!!! I had to complain repeatedly because they had her on so much medication that she was sleeping all day and night!!!! 600mg of Seroquel in the daytime and 100mg of Trazadone to sleep. No one would be able to even keep there eyes open!! I'm sorry to have to put one star.....this place is not even worthy of one star!!!!!

  • Ann Toyou
    ★★★★★ a month ago

    This is a terrible place. I would give it no stars if I could. This rating is long overdue. Besides all the LPN's doing all the dirty work and not giving a care in the world about the patients, the physical therapy people are just as bad. what a racket..they sit around talking all day and grab a patient here and there for a few minutes of a useless therapy. My father died in this facility. he had bedsores and was slapped by an LPN because he complained about how roughly she was moving him around. he had cancer and was in a lot of pain. he had every reason to complain. I believe a higher dose of morphine was administered to shut him up. he died a few days later. DO NOT PUT YOUR LOVED ONES IN THIS FACILITY.

  • Faith Page
    ★★★★★ a year ago

    When u call to see if they are hiring and he says let it go for a few days its not a good time the health department is here..and not in a professional manner...whoever the receptionist is needs more training. He always talks in a negative way like your not suppose to call there...

  • glitchmaster x
    ★★★★★ 2 years ago

    Did not dress patient on a timely basis. Left alone undressed and cold in bed. Fell twice within 2 days. Left patient without supervision and he removed feeding tube. Had to return to hospital.

  • carol rose
    ★★★★★ 2 years ago

About Oak Hill Health & Rehabilitation Center

General Information

Legal Business NameNsl Oak Hill, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareJune 1, 1969 ()
Capacity129
Residents89
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oak Hill Health & Rehabilitation Center

Oak Hill Health & Rehabilitation Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Rhode Island Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 3, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

July 28, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

December 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
BSomePotential for Minimal HarmHealth InspectionTry to resolve each resident's complaints quickly.

September 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$29,381 fine
---Payment DenialPayment denial for 48 days
JFewImmediate JeopardyComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
BSomePotential for Minimal HarmComplaint1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
BSomePotential for Minimal HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

March 25, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oak Hill Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 30min
1hr 10min
ReportedExpected
RN
4hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.0%
81.2%
81.2%
81.2%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.9%
88.6%
88.2%
69.4%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
26.7%
35.5%
43.5%
41.9%
43.0%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.5%
13.6%
19.0%
18.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.5%
11.3%
25.4%
41.9%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents whose ability to move independently worsened
21.2%
20.0%
14.3%
15.4%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who received an antipsychotic medication
30.1%
19.7%
12.1%
22.6%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents whose need for help with daily activities has increased
6.0%
3.4%
1.8%
4.2%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who self-report moderate to severe pain
11.0%
7.2%
6.1%
5.6%
6.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who lose too much weight
6.6%
4.2%
3.9%
7.1%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of high risk long-stay residents with pressure ulcers
1.3%
1.6%
1.6%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who have depressive symptoms
4.9%
4.3%
4.5%
8.3%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents with a urinary tract infection
1.2%
0.0%
1.5%
2.8%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
0.0%
2.4%
2.2%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.4%
0.0%
0.0%
0.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

58.2%
68.3%
54.9%
36.7%
81.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
90.2%
90.2%
90.2%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.9%
62.7%
69.0%
71.6%
71.5%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who made improvements in function
14.6%
9.7%
9.2%
12.8%
18.2%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
3.8%
3.7%
1.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.3%
2.4%
0.9%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016RI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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