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Emeritus At Greenville

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Susan Meholick
    ★★★★★ a week ago

    It was an emotional and difficult decision for my mom to leave her home, but she is as happy here as we could have hoped. She's comfortable, safe, and enjoys the active social life the community provides.

  • Brittany Channel
    ★★★★★ 6 months ago

    I WOULDN'T recommend this place to NO ONE not even a animal. If I could rate a 0 I would!!! My grandmother was very sick and in the hospital and was put here to learn to walk again. They said they had a monitor on her if she got up, one was never placed. They would take her chairs in her room give them to other patients. Why? If someone is learning to walk again the need a chair to sit in. One day a nurse helped her to the bathroom and left her in there as she called for assistance. She fell and broke her hip and when she told them she was in pain they ignored her. They tried to make her do physical therapy with a broken hip! They waited 6 hours to call ems. And while she had surgery we came to get her stuff they packed her whole room up and had it in the hall. Sad thing is she died 2 months later from this. This facility needs to be shut down

  • julie demakes
    ★★★★★ 10 months ago

    Would not leave in dog in there. Bottom of the barrel both employees and Drs total scam. Please go their daily if you have a loved one in their and at all different times.

  • Elizabeth Langston
    ★★★★★ a year ago

    My mother was admitted to Brookdale for rehabilitation from a broken hip. I personally would not recommend the facility for long term care. I work daily but live nearby, thankfully, for I would personally stop by at least every day to check on her. I was disappointed with the cleanliness of her restroom she shared with a roommate. I would personally clean the toilet seat and handicapped railing, for the day she moved in, the toilet and handicapped bar were dirty with feces for lack of a better way of writing it. The second week she was there, I reported that her air conditioning was not working. For 13 days straight I would be told "we are reporting it, we are working on it, and we are awaiting a part for repair." It was late April and May and by late afternoon when I would stop by after work, the temperature of her room would be nearly 85 degrees. I purchased an oscillating fan upon obtaining permission from a nurse onsite, but the moment I returned with the fan, it was taken out of her room for "safety concerns". Needless to say, I quickly had the fan put back in her room when I informed the director that until her room air conditioner was repaired, she WOULD have it for her comfort. By this time, her roommate had been admitted to the hospital so we were not putting mom'/ roommate in danger with the equipment. Amazingly that same evening, a gentleman walked in her room "looking for his lost shoes" and knocked it over and broke it. Of course, I purchased another because it was not replaced. Atee two full weeks, I located a repair man onsite inquiring him about her broken air conditioning; unfortunately, he admitted that no one at the facility had ever bothered to submit a work order to him. At the point, I demanded she be moved to a room with air conditioning. Unfortunately, I cancelled her laundry service after the first two weeks, for three new sets of pajamas were misplaced and never found and returned. I would like to credit many employees, for there were certain nurses and assistants that were kind and helpful. However, one evening it took a phone call from my husband to get her scheduled pain meds, for she was told that they had "run out and forgotten to order her oxycodone". She was recovering from a broken hip and had no business withdrawing from the meds due to carelessness of an employee. Once my husband spoke with the manager, we were told it was all a mistake and she was given her dose seven hours past the scheduled time. Fortunately, I was able to visit and check in with mom often. Had that not been the case, I am afraid her experience would have been poor. I constantly worried about the residents that had no family close by to be able to confirm their loved one were being treated as expected. By her third week there, her electronic reading tablet, Nook, had been stolen from her bedside table drawer. We reported the stolen item to the front desk. Not only was the item never recovered, but the incident was never mentioned again. Again, I am thankful to several Brookdale employees for their commitment to care for my mother. However, this was certainly to not the case with the group as a whole. I vividly remember being fussed at by one nurse after I requested my mom get her scheduled round of meds that were not delivered close to time. I was told, "I can't do everything." I taught 34 students in one classroom and understanding things can get overwhelming; however, I would never fuss at a parent for requesting that I complete my tasks as a professional.

  • Christie Ballew
    ★★★★★ a year ago

    Terrible Terrible...if you want your loved one to die, just send them here.

About Emeritus At Greenville

General Information

Legal Business NameEmericare Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 5, 2000 (17 years)
Capacity45
Residents31
Percent Occupied69%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Emeritus At Greenville

Emeritus At Greenville
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of South Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

October 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

December 18, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Emeritus At Greenville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 35min
ReportedExpected
CNA
1hr 30min
45min
ReportedExpected
LPN
50min
1hr 15min
ReportedExpected
RN
5hr 20min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.5%
100.0%
100.0%
100.0%
94.3%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
-
-
-
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.9%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
26.4%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
19.5%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
20.0%
-
-
-
14.3%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
10.0%
-
-
-
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
25.0%
-
-
-
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
15.0%
-
-
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
15.0%
-
-
-
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
-
-
-
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
-
-
-
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.1%
93.5%
93.8%
96.8%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
92.0%
92.0%
92.0%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.3%
67.6%
65.4%
67.9%
62.8%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who made improvements in function
9.8%
11.8%
16.5%
25.7%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.1%
1.0%
1.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.5%
0.4%
0.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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