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Heartland Health And Rehabilitation Care Center-Ha

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I stayed at Heartland for some therapy and nursing. The food was great, the room was clean, and my nurse Kristen was so friendly! Maggie is a good listener and leads a professional, highly trained therapy team. Maranda, Anna Blair, Sam, and Caitlin were all so nice and really helped get me up and moving again! I really can't recommend Heartland enough for anyone who needs some therapy.

  • ★★★★★ 2 months ago

    My husband's granny has been to Heartland of Hanahan twice now for rehab. She did very well both times. The staff remembered her from her first stay and even came to her room to welcome her back. They were able to give her a private room, which was her preference. The nurses who I dealt with were helpful and responsive, especially Charlene and Katie. The rehab she got was second to none, and I'm grateful for their getting her back on her feet.

  • ★★★★★ 2 weeks ago

    Shantisa Kristen arron and all the staff were great and very helpful and concern about my health. All the nurses and the therapy group made sure my needs were met. If an new employee came in my room they introduce themselves and what their position was. My room was always cleaned.

  • ★★★★★ a month ago

    My grandmother was @ this facility recently for rehab. The staff took very good care of her. They were very courteous to me also as i visited quite regularly.

  • ★★★★★ 3 months ago

    My Dad's behavior was very rude toward the staff. And the staff was so professional and helpful. To tell the truth I was embarrassed by my Dad's behavior and language. I can't say enough about the staff and how they not only handled his behavior, they got him better to where he could check out. It was not easy and it's a stuff line of work. Thanks Heartland.

About Heartland Health And Rehabilitation Care Center-Ha

General Information

Legal Business NameHeartland-Charleston Of Hanahan Sc LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 27, 1989 (28 years)
Capacity135
Residents92
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Health And Rehabilitation Care Center-Ha

Heartland Health And Rehabilitation Care Center-Ha
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of South Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaint+InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaint+InspectionKeep residents' personal and medical records private and confidential.

April 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Health And Rehabilitation Care Center-Ha require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 30min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
4hr 25min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
96.2%
96.2%
96.2%
94.3%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.9%
97.9%
97.8%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.9%
Q4 2015Q1 2016Q2 2016Q3 2016SC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.8%
10.9%
27.5%
16.7%
26.4%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.6%
4.3%
12.4%
5.0%
19.5%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents whose ability to move independently worsened
17.0%
13.0%
11.1%
9.5%
14.3%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents who received an antipsychotic medication
15.9%
17.5%
16.2%
12.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
7.3%
13.9%
9.9%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
2.1%
4.3%
2.3%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents who lose too much weight
5.7%
2.6%
0.0%
2.8%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.3%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents who have depressive symptoms
0.0%
2.1%
2.2%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
4.3%
2.2%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
1.4%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.9%
89.9%
82.3%
72.0%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.4%
81.9%
81.9%
81.9%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.8%
76.7%
76.9%
73.4%
62.8%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who made improvements in function
16.9%
17.6%
23.8%
17.1%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
2.5%
3.4%
2.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
1.9%
2.1%
1.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016SC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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