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Nhc Healthcare - Lexington

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  2. South Carolina
  3. West Columbia Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Holley Gable
    ★★★★★ 2 months ago

    This is a nice place. From the time you sign the paperwork when your love one arrives. The staff, nurses and everyone are friendly.

  • Christina Frederick
    ★★★★★ 3 weeks ago

    This facility is horrible. I stayed with a family member overnight several times as he was settling in as a new patient. Each night I'd hear patients screaming out fir help that never came. When I'd go into the common areas to fetch something for my person, other patients, who were not independently mobile, were left unattended for hours, and would beg me to help them; I'd tell the staff, but the patients would continue to be ignored. The staff was under qualified and inappropriate, and were asking my person, a business owner, for a job. They were asking favors from patients in return for better care and more attention. Several staff members did this. I would never again allow anyone I love to go to this facility. And I personally would rather die, than end up someplace like this. The patients are there because they need assistance. Instead they are ignored, left in feces and urine, and when the staff members do attend to the patient, they are rough and rude. Horrible place. The kind of place that causes nightmares.

  • Jessica Meng
    ★★★★★ 3 months ago

    This is a very poorly run and careless facility. After the first night of my 97 yr old grandmother being admitted, we insisted she leave as soon as possible. Their discern for proper care and improper decision making is more than disappointing. Please don't send anyone you love to this callous place! There were too many things not acknowledged and handled poorly to count! I feel if my grandmother would have stayed longer than three nights, her health would have steadily turned for the worse. Their treatment towards patients is absolutely heartbreaking!

  • Brett Raven
    ★★★★★ 11 months ago

    After many facilities, we wish we had come here first. The care, compassion, and attention to detail far exceeds any other facility we have experienced. They take pride in providing a positive environment from the front desk through the doctors, with an attitude of taking care of patients as they would want their mother or father treated. The BEST!!

  • N N
    ★★★★★ 6 months ago

    DO NOT SEND YOUR LOVED ONES HERE! My 87year old mom arrived here late Friday afternoon, with a broken pelvis, and passed away at 230am Tuesday morning. She had been in the hospital for a week and they felt she was ok enough to go to rehab. There was a plan put in place and a Hoyer lift was to be used for my mom to use the bathroom, etc. It was NOT used. NHC gave my mom a dementia medicine Friday night after I left and a depression medicine on Saturday morning before I arrived. My mom DID NOT have dementia or depression and was NEVER prescribed those medicines. A short time after I arrived, my mom complained that she couldn't breathe and she stated a few times that it felt like something heavy was on her chest. Those are the side effects of those medicines. The next day, Sunday, my mom informed me that she felt like she had no hope and that she was going to die. On Monday morning, she told me that she prayed to die and when the awful, uncaring in-house doctor came into my mom's room and asked if she wanted to be resuscitated if her heart stopped, she stated to let her die! I can't even tell you how awful that is to hear! What in the world happened after she got to NHC??!! At the hospital just 3 days earlier, she wanted to live and stated that she wanted to be resuscitated if her heart stopped!! Dr Greenhouse has got to be one of the most heartless doctors I've ever met! He never met my mom, didn't know anything about her but yet did not want me to tell him anything about MY mom, to whom I had been a caregiver for years! He obviously feels he knows everything and wants it all done his way. And even some of the CNA's feel he is uncaring. Later, OT came in to work with my mom and I stated that that the Hoyer was not used all weekend. He immediately went out to speak to the nurses and told me that the plan is put in place for safety reasons. After OT, PT and lunch, which was about 4 hours of my mom sitting in a wheelchair, she was in a lot of pain and wanted to lay back down. The nurse would NOT use the Hoyer lift and made my mom sit there in pain until the CNA came back from lunch. When the next shift CNA put my mom in the Hoyer, she looked like she was going to fall out of it! The CNA asked if it was too big for her and I said it was the same one used earlier in the day and it worked fine. My poor mom looked like she was in so much pain sliding through that opening. Later I spoke with the night nurse, Dorita, about my mom's roommate who arrived earlier. I had already witnessed an incident where the roommate was very agitated and was using profanity after wandering away from the room and being brought back. I expressed my concern to Dorita, stating that if the roommate were to get up and think my mom was in her bed, that she could potentially push my mom to the floor or worse. Dorita's response: "Well I cannot control what other people do, but we'll keep an eye on her"....WOW!! NO concern whatsoever!! I had already witnessed how much they "keep an eye" on patients! About an hour after I spoke with Dorita, the roommate got up and proceeded to urinate in a chair in front of me, among other things. I pushed the call button but had to go out to find Dorita who was standing at her cart right outside the door!!! Finally they moved my mom to another room but I had to tell them to move her in her bed instead of transporting her in the Hoyer, which would have added more pain. And these are the people we are trusting to take care of our loved ones!!! I left at 10pm, letting Dorita know I was leaving and my mom seemed fine. At 2am Dorita called and said my mom was going to the hospital because she had labored breathing. At 230am she passed away as they put her in the ambulance. When I asked how often my mom was checked on, Dorita couldn't answer me. Michael Manley and Susan Vanwey never responded to my certified letters. Unprofessional and uncaring people! I can't imagine if this is supposed to be a good nursing home, what a bad one is like! I would write more but there's limited characters to this review.

About Nhc Healthcare - Lexington

General Information

Legal Business NameNhc Healthcare-Lexington LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 11, 1994 (26 years)
Capacity170
Residents163
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Nhc Healthcare - Lexington

Nhc Healthcare - Lexington was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of South Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 30, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Nhc Healthcare - Lexington require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.4%
99.1%
99.1%
99.1%
93.5%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.0%
100.0%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
62.1%
58.8%
50.0%
55.1%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.5%
22.3%
20.0%
15.9%
25.1%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.0%
12.0%
16.0%
19.0%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents whose ability to move independently worsened
9.9%
8.8%
8.0%
7.2%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents who received an antipsychotic medication
11.1%
5.6%
20.0%
12.6%
14.8%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
2.9%
3.1%
2.1%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents who lose too much weight
3.9%
8.6%
6.0%
6.0%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.1%
3.4%
6.5%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of high risk long-stay residents with pressure ulcers
3.2%
5.1%
5.1%
6.4%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents who have depressive symptoms
7.9%
4.9%
5.1%
4.2%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents with a urinary tract infection
4.0%
2.9%
3.0%
3.1%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.2%
99.6%
99.7%
99.7%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.7%
93.7%
93.7%
93.7%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.1%
67.3%
63.4%
59.7%
68.0%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of short-stay residents who made improvements in function
11.6%
16.0%
12.5%
14.2%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.0%
0.8%
1.7%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017SC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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