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Good Samaritan Health And Rehab Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • zachary janvier
    ★★★★★ a year ago

    Being candid I admit I had some reservations about this place, but the staff set a meeting with my brother and I just to answer all our questions and concerns. With doing so we were able to come together on one accord to meet my father's needs amicably. Communication is key, if you take your loved ones there just communicate with the staff and tell them your concerns and what's expected of you. By doing so you and your loved ones will be fine. The consequential objective here is to provide the best care possible to your loved ones. Thank you DON Estelle and Yvonne for setting up a conference and clearing things up for my family and I.

  • Debbie Parker
    ★★★★★ a year ago

    I would like to show my deepest appreciation to the entire staff of Good Samaritan Health & Rehab during my recent stay there in June of 2016. I fell, at home, fracturing my rt. wrist and rt. hip. The minute I rolled through the door, I felt welcomed by everyone, from administration down to housekeeping. Everyone greeted me in the halls and my room with a friendly attitude and a smile on their face! The nursing staff was great. Always attentive and if I needed something, all I had to do was ask for it. I am a picky eater, but the dietary dept. went out of their way to satisfy my quirks. Therapy dept. was wonderful. You couldn't ask for a greater combination than Naz and Lolly, Physical and Occupational Therapists. Although Lolly is the queen of pain, that's ok; because that's her job. You know she's working you right if it hurts!! After treatment, I felt like I was ready for most any situation. The facility is clean, smells great, and has a very home-like atmosphere. I would recommend it to anyone to leave their loved one for a short term or long term stay. Thank you to everyone for making a hard situation more bearable for me and my entire family.

  • Joni Maliszewski
    ★★★★★ a year ago

    My mother had lived at this facility for 18 months. My sisters and I visited almost daily because you never knew if our mom would be taken to the bathroom as instructed, or had her clothes changed daily. You had to be on top of them because of frequent staff turnover. The icing on the cake was finding our mother in excruciating pain with no call to family, Doctor, hospice...nobody! An X-ray showed my mom had a BROKEN HIP and NOBODY KNEW HOW IT HAPPENED! She died 3 1/2 weeks later as a result and I have not received as much as a sympathy card, phone call, NOTHING, except a bill ! DO NOT PLACE YOUR LOVED ONE AT THIS FACILITY!!!!! I will say there are some very caring staff...but it's the exception. Some should not be allowed to work in health care!

  • cole cathey
    ★★★★★ 10 months ago

    Stretch me out doc

  • William Coakley
    ★★★★★ a year ago

About Good Samaritan Health And Rehab Center

General Information

Legal Business NameEbenezer Home Of Tennessee Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 16, 1985 (33 years)
Capacity110
Residents97
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Good Samaritan Health And Rehab Center

Good Samaritan Health And Rehab Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

February 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
GFewActual HarmComplaint+InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
GFewActual HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaint+InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmComplaint+InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Good Samaritan Health And Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr 5min
60min
ReportedExpected
RN
4hr 30min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.4%
91.9%
91.9%
91.9%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.3%
95.6%
95.3%
92.9%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.5%
61.1%
40.0%
46.9%
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.8%
27.7%
27.5%
29.9%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.7%
26.4%
27.3%
22.9%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
25.0%
26.0%
25.0%
20.9%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
7.1%
17.1%
20.3%
14.1%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
10.4%
5.5%
6.4%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who self-report moderate to severe pain
8.0%
2.2%
8.2%
16.7%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
6.0%
7.0%
8.1%
7.8%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.9%
3.8%
1.2%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
0.0%
2.2%
1.2%
3.6%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
0.0%
1.1%
1.2%
1.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.9%
3.3%
1.9%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

59.5%
57.1%
64.9%
58.0%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.4%
57.4%
57.4%
57.4%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
46.3%
44.6%
43.4%
44.0%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who made improvements in function
22.6%
26.8%
24.1%
25.4%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
2.6%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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