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Golden Livingcenter - Windwood

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Michele Cloutier
    ★★★★★ 2 months ago

    Terribly understaffed. The food is aweful! Equipment in need of repair. Rooms not clean especially bathrooms. Stars and kudos to the staff. They do the best they can considering they are spread much too thin.

  • Deborah Snyder
    ★★★★★ 5 months ago

    There under staffed badly. Everyone leaving because company don't won't to pay over time. But they will work your butt to the GROUND! I'm employed there and there are really nice people there but it not worth the stress. You pull your weight along with other weight. I would say is not child friendly because they don't care if you have kids or not they want to work 24 7 and put your own family aside that's not right I'm a mother to 5 boys and I'd have to say if I new what u do no I would have keep looking because I can work but only on mornings witch I do not get to most of the tine really I have a small child and baby sitters are not cheep at all. Honestly it dosent not pay enough for the work you do and I mean you FREAKING WORK YOUR ASS OFF!

  • Tyler Rains
    ★★★★★ 8 months ago

    I'm a private caregiver at Golden Living. Now Water of Clinton.ive worked in many nursing homes and this is the best. I gave it a five star because the staff does a wonderful job. They have many activities to do for the ones that wish to do them. The patient I take care of I don't have to worry when I'm not there. They take very good care of the patient. The food is good. It is clean and we'll maintain. The staff is very kind and loving. Good job Waters of Clinton.

  • Rebecca Rose
    ★★★★★ 2 months ago

  • Nora Wilson
    ★★★★★ 6 months ago

About Golden Livingcenter - Windwood

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 20, 1980 (37 years)
Capacity120
Residents100
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Golden Livingcenter - Windwood

Golden Livingcenter - Windwood
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 14, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 18, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$141,733 fine
JFewImmediate JeopardyComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

December 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

June 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$650 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Golden Livingcenter - Windwood require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 30min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
50min
1hr
ReportedExpected
RN
3hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.0%
100.0%
100.0%
100.0%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.0%
98.0%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
52.3%
45.2%
42.1%
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.3%
30.0%
33.3%
35.0%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
40.5%
23.0%
15.8%
23.3%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
7.1%
1.4%
1.5%
1.5%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
23.1%
20.0%
18.8%
16.7%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
4.8%
4.9%
5.1%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who self-report moderate to severe pain
8.7%
7.2%
2.0%
3.1%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
1.5%
1.6%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
8.7%
4.1%
12.2%
3.1%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
7.6%
9.3%
5.1%
5.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.0%
1.0%
2.7%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
99.2%
88.5%
89.9%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.3%
93.5%
93.5%
93.5%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.6%
68.8%
66.2%
50.3%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who made improvements in function
22.9%
19.4%
14.0%
15.6%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.3%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.0%
0.8%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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