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Hillview Health Center

  1. Skilled Nursing Home Facilities
  2. Tennessee
  3. Elizabethton Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Elizabeth Carrington Motley
    ★★★★★ 4 months ago

    Spent 4 mos there recovering from an illness which I wasn't supposed to recover from. I am a walking talking miracle. The good Lord had me in his arms the entire time & he has kept me here on Earth for a reason & a purpose o ly known to Him. My family & myself have been truly blessed. I've been home for 2 years now & I'm doing great thanks be to God

  • Anita Remme
    ★★★★★ 8 months ago

    My dad was there and received excellent care. He liked his nurses and the food. Physical therapist did great with him. And it smelled clean.

  • Angie Edwards
    ★★★★★ a month ago

    Very caring staff

  • Kathy White
    ★★★★★ 3 months ago

    Daddy loves it there

  • evonca gray
    ★★★★★ 6 months ago

    Very rude will leave you o n hold for forever when you call the facility then hang up the phone.poor customer service skills

About Hillview Health Center

General Information

Legal Business NameOcoee Hillview Health Center LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 28, 2002 (17 years)
Capacity76
Residents60
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillview Health Center

Hillview Health Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Hillview Health Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillview Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
1hr 15min
45min
ReportedExpected
LPN
40min
1hr 20min
ReportedExpected
RN
4hr
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.8%
85.7%
85.7%
85.7%
93.7%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
76.2%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
44.4%
47.2%
57.1%
48.6%
36.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.1%
7.8%
21.3%
26.1%
21.4%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents whose ability to move independently worsened
14.0%
15.8%
14.6%
19.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who received an antipsychotic medication
11.1%
2.8%
18.2%
2.9%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents whose need for help with daily activities has increased
16.7%
18.4%
13.2%
2.4%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who lose too much weight
7.9%
6.5%
12.9%
8.8%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of high risk long-stay residents with pressure ulcers
2.8%
0.0%
0.0%
0.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who self-report moderate to severe pain
2.9%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who have depressive symptoms
7.1%
0.0%
0.0%
2.4%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents with a urinary tract infection
0.0%
2.6%
0.0%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
0.0%
0.0%
1.2%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.9%
86.5%
86.5%
86.5%
81.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.3%
62.3%
60.0%
65.3%
65.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who made improvements in function
1.5%
1.5%
0.0%
0.8%
11.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
0.9%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who newly received an antipsychotic medication
1.8%
0.4%
0.4%
0.4%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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