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Grace Healthcare Of Franklin

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 8 months ago

    NEW UPDATE 1/16/2017, And the issues from my 7 month stay at this place still continue. I did finally recieve my refund check, 5 months later after calling the corporate offices. But now I'm being billed 250.00 for an ambulance ride that was dead medically unnecessary but I was in short forced to take. See after 2.5 hours in a dirty brief and being told they by staff on duty at the time they'll be there asap I hot a bit aggravated and threw a boil at the closet door so it ROLLED into the hall, so the doctor over the facility basically told me to go willing or restrained to Williamson Medical Center for blood tests. Well nothing wrong, go figure, why should I be mad after laying in my soft sh.. for 2.5 hours. Well nothing wrong so insurance dead it an unnecessary trip and refused to pay and even after being informed GHC doesn't care to pay the bill either but would rather I be harassed by a bill collector. Real good place to leave a loved one. Please think twice. UPDATE 11/4/2016, I was fischarges on June 10th 2016 and was concerned about going home with only 160.00. I was told by the administrator that I should be able to get the portion of my June SS payment in about 2 weeks. Well here it is Nov. 4th 2016 and I was just told by the buisness office that they would work on getting out refund (s) at the beginning of next week. I've heard several times the reason I hadn't yet recieved a refund was that Grace Healthcare had not received the final paperwork from Medicaid so that they could refund me. After getting tired of hearing this I contacted Medicaid my self at the beginning of Oct. and they tell me that Grace Healthcare never requested the final EOB (explination of benifits) and therefore never recieved the needed paperwork from Medicaid, but that they would immediately send it to Grace and would mail me a copy but my copy would take a couple of weeks to receive. I received my copy on Oct. 21st and called Grace Healthcare and left a message since they should have recieved the same sooner then I. Well here it is Nov. 4th and I'm told the beginning of next week. I guess this is the same reason for the slow care I recieved during my stay was Medicsids fault?? Guess it was a good thing getting my refund wasnt a matter of eat or not eat, or power ir no power or roof over my head. Just furthur proof of my following original review: Terrible, there are a small handful of staff members that really care but the rest are there for a pay check. Getting help is usually slow and even when they get there they act like there being put out of thier way. Communication between staff is usually poor at best. I would not recommend anyone to this facility.

  • ★★★★★ a year ago

    After three months I have found GHC to be a great place for my 88 year old mother. Most of the staff are friendly and helpful. The food is very good and the facility is kept clean. GHC also has a lot of activities for the residents. Her health care needs are taken care of and they communicate Me very well.

  • ★★★★★ a year ago

    My mother worked their and she found the staff to be very poor, only a handful of them can actually do their job. The management was absolutely awful and I would not recommend living here or working here.

  • ★★★★★ a year ago

    I work there

About Grace Healthcare Of Franklin

General Information

Legal Business NameFranklin Healthcare LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 10, 1981 (36 years)
Capacity88
Residents65
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Grace Healthcare Of Franklin

Grace Healthcare Of Franklin
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Grace Healthcare Of Franklin require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 40min
ReportedExpected
CNA
1hr 25min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
3hr 55min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.5%
75.8%
75.8%
75.8%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
60.3%
60.7%
69.8%
72.9%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
71.4%
-
-
-
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.6%
29.4%
31.2%
28.0%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.4%
28.5%
39.0%
23.4%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
21.3%
18.5%
19.6%
21.4%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
21.4%
22.0%
13.6%
21.7%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
4.1%
0.0%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who self-report moderate to severe pain
11.7%
7.7%
15.7%
2.2%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
5.3%
5.7%
8.5%
2.0%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
9.8%
3.6%
17.0%
11.9%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
7.9%
7.1%
7.5%
5.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
2.7%
2.6%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.6%
85.2%
79.5%
69.3%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.1%
69.1%
69.1%
69.1%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
42.4%
44.6%
50.1%
67.2%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who made improvements in function
6.5%
6.6%
1.9%
3.5%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
4.5%
2.4%
2.3%
2.4%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
2.5%
0.8%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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