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Nhc Healthcare, Franklin

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Susan Ramer
    ★★★★★ a year ago

    My mother is a resident there. She is taken care of by a caring staff who assist her 24 hours a day. This well maintained facility also has quality food and an activity program for those who wish to participate.

  • kat kamyab
    ★★★★★ a year ago

    This place is a complete nightmare. They don't take care of their patients. They don't have enough supplies. They don't have wash cloths for the patients. My father had to stay here before he died. The caretakers were so rough and unkind with him. One morning I came in and my father was in a 60 degrees Fahrenheit room, with his covers off of him, he was unable to move at that time. I told the nurse that my dad was in extreme cold temp all night with no covers, she didn't care. I wiped his rales on his bed and there was feces on them. The caretaker would flop him on his side and wipe his behind so hard, he would cry every time she did so. I saw another caretaker harass another patient that was mentally challenged, they washed the patient with cold water , the patient was shaking. It's taken me years to be able to speak about this, I was truly traumatized by what I saw here . This is one of the most inhumane facilities I've ever seen. And I've been to a few for my elderly parents. Do not take your loved ones here. If you do, visit everyday, few times a day or put in a secret camera because they will abandon your loved ones.

  • Brandee Hargrove
    ★★★★★ 10 months ago

    Very clean,the staff are very professional and outstanding review for this company.

  • A Google User
    ★★★★★ 6 years ago

  • A Google User
    ★★★★★ 6 years ago

About Nhc Healthcare, Franklin

General Information

Legal Business NameNhc Healthcare-Franklin LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 14, 1980 (38 years)
Capacity80
Residents73
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Nhc Healthcare, Franklin

Nhc Healthcare, Franklin was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 14, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth Inspection1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Nhc Healthcare, Franklin require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 35min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
1hr 25min
1hr 10min
ReportedExpected
RN
3hr 60min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
95.1%
95.1%
95.1%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.8%
89.3%
87.3%
89.5%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.2%
77.3%
56.5%
66.7%
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.1%
37.5%
35.3%
32.0%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.7%
28.3%
34.4%
15.2%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
22.0%
18.9%
9.6%
14.8%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
20.5%
22.9%
15.7%
12.0%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
-
3.3%
8.8%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
15.1%
10.7%
16.4%
14.3%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
5.7%
1.8%
1.9%
1.9%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.8%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
5.7%
8.9%
1.8%
7.1%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
3.8%
0.0%
0.0%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
1.9%
1.6%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.1%
82.9%
86.7%
83.7%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
79.5%
79.5%
79.5%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.8%
65.7%
59.9%
64.9%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who made improvements in function
24.8%
31.4%
28.2%
15.6%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
0.0%
0.0%
2.6%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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