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Cornerstone Village

  1. Skilled Nursing Home Facilities
  2. Tennessee
  3. Johnson City Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • cynthia Bates
    ★★★★★ a month ago

    This week (Sept 1-7, 2019) at Cornerstone South, residents have been forced to move to other rooms and some to semi-private rooms with only a couple days notice of raised rent. Facilities are required by the State to give families a 60 day written notice when rent is increased. I live here but will never again recommend this place!

  • Sunshine Bailey
    ★★★★★ a year ago

    I have met with the staff there and excited to begin my new career with cornerstone. Family environment and centered care with faith and compassion. Its a peaceful and healthy environment you dont just see everywhere. Refreshing...

  • Susan Evans
    ★★★★★ 2 years ago

    Mom went directly there from the hospital. Has been there about a week and has been nauseated and throwing up ever since. Not told that facility has an epidemic of stomach flu. Place is not clean and staff don't come when call button is pushed. One worker assured me that she would be back to assist my mother from the bathroom back to her chair. Never came back. Another worker assured me that she would come help Mom to the bathroom in a few minutes. When she never appeared, I went looking for her but she had disappeared. My mom should have been on a bland and/or liquid diet but nursing staff never informed food service, so my sister and i bring food in for our mother. There is no communication between one department and the next, workers are few or not doing anything, there is no accountability, and the director is either a weak leader and ineffective one or an indifferent one. We will be taking Mom out of the place as soon as possible.

  • susan gonzalez
    ★★★★★ a year ago

    It doesn't smell clean , not enough help.

  • Bud N Sue Kilbourne
    ★★★★★ a year ago

    As the review below stated "I wouldn't put my dog here." I agree 100%. This place is a joke. I would not trust anyone in that building to care for my loved ones ever again. We left shortly after admission. Not only is the facility pitifully understaffed, the nurses and np who are there are incompetent and not compassionate to the residents. A lot of things being swept under the rug there. You can hear all the nurses at the desk talking about family members and their condition without any regard to who may be listening. The place is a disgrace.

About Cornerstone Village

General Information

Legal Business NameChristian Home For The Aged, Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 2007 (13 years)
Capacity103
Residents91
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cornerstone Village

Cornerstone Village was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$78,607 fine
KSomeImmediate JeopardyHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
KSomeImmediate JeopardyHealth InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
KSomeImmediate JeopardyHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
KSomeImmediate JeopardyHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
JFewImmediate JeopardyHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
JFewImmediate JeopardyHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
GFewActual HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
GFewActual HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
GFewActual HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cornerstone Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 35min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
20min
1hr 20min
ReportedExpected
RN
3hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
93.2%
93.2%
93.2%
93.7%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
98.6%
97.1%
100.0%
92.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.3%
45.2%
40.7%
42.3%
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
47.5%
50.8%
53.8%
54.1%
36.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.2%
11.1%
14.1%
6.4%
21.4%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents whose ability to move independently worsened
20.3%
12.1%
8.2%
10.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who received an antipsychotic medication
6.9%
3.2%
6.3%
3.4%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
3.6%
5.1%
10.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who lose too much weight
1.9%
0.0%
5.4%
3.7%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.5%
1.6%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents with a urinary tract infection
4.7%
8.5%
5.9%
6.2%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
0.0%
2.2%
1.3%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
20.3%
18.3%
7.4%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.7%
97.4%
96.5%
79.8%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
93.1%
93.1%
93.1%
81.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.5%
71.4%
71.7%
53.9%
65.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
11.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
6.3%
6.2%
3.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.6%
0.7%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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