Search for Skilled Nursing by ZIP Code:  :

Creekside Health And Rehabilitation Center

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Tennessee (TN)
  4. Madison
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Lura Brady
    ★★★★★ a year ago

    My mother's leg was broken when an overnight CNA was making rounds in the early morning pre-dawn. My mother had dementia, was legally blind and wheel chair bound. Her tibia and fibula were broken which caused her excruciating pain. Her break was labeled a spiral fracture by her orthopedist. A spiral break is caused by twisting. The nursing home administrative staff tried to place blame elsewhere-namely on my mother and her health. The nursing home also failed to give my mother her pain medication for 2 days and the reason they gave for not giving her pain medication for 2 consecutive days was because she did not ask for it. My mother didn't know where she was or even how to ask for a drink. Her asking for pain medication would be comparable to a baby asking for pain medication. Her leg was in a splint due to the fracture and the nursing home staff continued to put pants on my mother even after posting a notice in her room not to do so. The pants had to be cut off which caused her additional unbearable and unnecessary pain. My mother's Doctor determined surgery was the most humane choice for my mother or she would continue to be in unbearable pain for an additional 16-20 weeks. My mother never resumed an appetite after her leg was broken and quit eating and drinking which ultimately led to her death less than 2 months after her leg was broken. The nursing home never had a plan of action after her leg was broken. I witnessed one of the nurse's asking a CNA's opinion as to what should be done with my mother when she returned from the emergency room. On my mother's 87th birthday I asked for my mother's dinner as the nursing home was running behind with dinner. The staff was delivering the meals to the individual rooms. The particular CNA I requested my mother's dinner from ignored me. I had witnessed this CNA treat my mother in a very rough manner previous to this date and requested she not work with my mother as my mother feared her. This CNA held a grudge against me for requesting same and treated me very rudely. When another CNA came around on the late evening of my mother's birthday, I asked her if I could get my mother's plate. When the angry CNA realized the other CNA was looking for my mother's plate she proceeded to run her over with the cart which held all of the dinner plates. I often found my mother sitting against the wall with her wheelchair brakes on which took away her freedom of "scooting" around the nursing home. This nursing home was recommended to me when I was searching for a new home for my mother. Please do not make the mistake I made. Do not place your loved one in this facility. It has been my life regret. All I wanted was for my mother to be taken care of and they failed her! I still can't get the images of my mother in agony out of my head. I promised my dying father and sister I would take great care of my mother and I failed them. What goes on there when a family member is not present? Makes one wonder.

  • Maggie Rose
    ★★★★★ a year ago

    it is obvious that the comments that gave this place five star were written by the owners. This is a simple place and its simplicity is not the problem. the problem is that the administration and the nurses don't care at all for the patients. and I am not exaggerating. they often forgot to give the patient his medicine and when we reminded them, they promised to take care of it, and then they just didn't do it. for every single thing you have to go there and ask, they would say yes of course, and then when you leave, they just forget about it. they want the patients just to be in their room and asleep. if they need help, nobody come. also their personnel is mostly unqualified people, who need to work the hours for the money. their food is often sandwich made of two slices of white bread and two pieces of cold cuts and the cheap nectar drink, Your loved one will be so neglected and deprived, don't take them there if you really love them. I know the terrible thing is that many of these nursing homes are this way. they can get away with it because the person in the rehab or nursing home cannot complain. --- The nurses and nurse practitioners don't want to have anything to do with the patients either. I have removed my family member out of that horrible place, please be careful. Don't put someone there who cannot take care of their needs.

  • Shelley Scavone
    ★★★★★ a year ago

    They staff the floors for "state" to come.then remove from schedule. Always short staffed even if all are present. Takes 30+ min for your light to be answered, floor supervisor is rude and has attitude. What else...? Horrible place. What you think of a nursing home...this is it!!!

  • Ma Ey
    ★★★★★ 3 years ago

    This is a beautiful center with amenities that say luxury, yet home! So many private rooms! The leadership there is caring and the nursing and rehabilitation depts. are all about patient care! I really enjoy this center and highly recommend it for you or your loved one! Take a tour and feel the professionalism tempered with love and warm and tender ministering's!

  • Tiare Boyd
    ★★★★★ a year ago

    Great community

About Creekside Health And Rehabilitation Center

General Information

Legal Business NameCreekside Healthcare, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 15, 2014 (4 years)
Capacity139
Residents119
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Creekside Health And Rehabilitation Center

Creekside Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 14, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

October 24, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
LManyImmediate JeopardyComplaintEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility
LManyImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
LManyImmediate JeopardyComplaintChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
LManyImmediate JeopardyComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
LManyImmediate JeopardyComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
LManyImmediate JeopardyComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
LManyImmediate JeopardyComplaintEnsure that residents are safe from serious medication errors.
LManyImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
LManyImmediate JeopardyComplaintEnsure services provided by the nursing facility meet professional standards of quality.
LManyImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.
LManyImmediate JeopardyComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
KSomeImmediate JeopardyComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 11, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

June 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 153 days
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

April 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$45,808 fine
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
GFewActual HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

February 25, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Creekside Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 40min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.9%
90.4%
90.4%
90.4%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
98.8%
97.7%
97.7%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
81.5%
71.4%
65.5%
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.1%
33.3%
33.3%
28.0%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
43.6%
46.0%
31.9%
31.5%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
14.7%
15.9%
14.5%
14.6%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
24.2%
21.7%
22.7%
14.5%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
10.6%
9.6%
3.7%
2.8%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who self-report moderate to severe pain
8.1%
13.0%
8.9%
3.8%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
9.3%
3.9%
11.2%
8.9%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
1.3%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
3.8%
2.4%
3.5%
4.8%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
3.8%
3.5%
3.4%
1.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
0.0%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.3%
95.1%
93.0%
90.5%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
88.5%
88.5%
88.5%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.2%
49.6%
54.6%
58.3%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who made improvements in function
6.2%
7.7%
10.2%
9.8%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.6%
0.6%
0.6%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
0.7%
0.5%
0.8%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places